Back

AutoNation Ford Sanford - Service Center

Sanford, FL

4.4
582 Reviews

582 Reviews of AutoNation Ford Sanford - Service Center

Sort by
January 19, 2023

One cannot expect too much from a service department, however at AutoNation Ford Sanford you get better treatment than other dealers. Waiting area is ok and coffee is good More

by simsim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH
Jan 23, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2023

I HAD AN EXCELLANT SERVICE VISIT. KATHY TOOK EXCELLANT CARE OF ME.... THANKY YOU KATHY More

by racecat24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KATHY
Jan 23, 2023 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2023

I was early but they still helped me with my vehicle and were very courteous and efficient in their dealings with me I will definitely tell my friends and family to come here for their needs More

by Robleroletlety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 20, 2023 -

AutoNation Ford Sanford responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Sanford and we hope to be of service again in the future.

January 17, 2023

Autonation Ford Sanford offers excellent customer service. They were able to order and cut an emergency key for my Mustang Premium Convertible after a different Dealership told me a number of time th More

by Dolphins24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Matthews
Jan 19, 2023 -

AutoNation Ford Sanford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 16, 2023

Logan gave great service, as well as his Service Manager! When technician made an error, they made it right! More

by jseldin111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Service Manager
Jan 19, 2023 -

AutoNation Ford Sanford responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 14, 2023

The service department is average. There are lines, service is not very personal, customer waiting area is not upgraded or special. It’s average. The sales area on the other hand is ve More

by Super1gator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 19, 2023 -

AutoNation Ford Sanford responded

Hello, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (407) 680-0781. We'd appreciate the chance to make your experience a positive one.

January 12, 2023

Courteous, greeting is quick, communication of progress of vehicle is quick, very clean, easy to schedule More

by Stephencrape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Derek
Jan 12, 2023 -

Stephencrape responded

Great service advisors, slow on return time of completion, tech did not reset my tires sensors with tire rotation so I had to bring it in a 2nd time

January 12, 2023

Service was fast and the employees were professional and friendly. Have been back to have my vehicle serviced several times now. Mostly for the Works package. More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 17, 2023 -

AutoNation Ford Sanford responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Sanford

January 09, 2023

John erber was excellent this was hands down the best experience thank you AN ford Sanford More

by Jessicajg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John erber
Jan 11, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

They are extremely efficient, stay in contact throughout the process, down fall is they only replace with new parts when the problem could be solved tons cheaper just fixing the old part which from my under More

by lamos61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Jan 11, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0781. We hope to hear from you.

...
11
...