AutoNation Ford Sanford - Service Center

Devan was amazing as an advisor given the difficulty of the third party warranty company. I have been in multiple times for my vehicle and have had nothing but great service from anyone in the staff. the third party warranty company. I have been in multiple times for my vehicle and have had nothing but great service from anyone in the staff. More

Good service dept but the one thing I have a problem with is they adjust the seat then it takes 3 days to get it back we’re comfortable is they adjust the seat then it takes 3 days to get it back we’re comfortable More

Super convenient! Shuttle service and the specific driver I had was wonderful. My representative is great and responsive Shuttle service and the specific driver I had was wonderful. My representative is great and responsive More

Devan was professional and the shuttle driver Paul was excellent. Had a few problems but Devan and and customer care are taking care of it. excellent. Had a few problems but Devan and and customer care are taking care of it. More

Great service, valued my time, provided me the best car ever! Highly recommend, have been using their service department for years. ever! Highly recommend, have been using their service department for years. More

Service department makes everything difficult on getting something repaired every time I’ve gone like I needed to do all research on warranty issues instead of doing everything to correct problems go part b something repaired every time I’ve gone like I needed to do all research on warranty issues instead of doing everything to correct problems go part by part and needed it to come back for repair because not fixed the first time More

it was exciting, thought I'd be in and out quickly since there were no other vehicles in service area and no people waiting - but they did not have an oil filter and had to have one brought in, was there an there were no other vehicles in service area and no people waiting - but they did not have an oil filter and had to have one brought in, was there an hour and 1/2 for oil change... More

From the time I call to make the appointment to pick-up the car the service was the best. the car the service was the best. More

Brought our Ford Bronco in for recall/updates, as there were three to perform. Upon arrival, Derek in service looked up to make sure parts were in for all services to be performed and actually showed me, y were three to perform. Upon arrival, Derek in service looked up to make sure parts were in for all services to be performed and actually showed me, yes they were in. A few hours later received a text that "your services are completed and your vehicle is ready for pick up." When we arrived Derek wasn't there, the person that helped us seemed not to care at all, said we would need to schedule another appointment as parts for one of the services wasn't in stock (just happened to be the same parts Derek looked up). He asked if we saw our truck out in the lot and handed us the keys. Didn't offer to bring it around for us, truck wasn't cleaned (nor was it offered), the seat and floor covers weren't removed. Overall very disappointed in the level of service and quality of customer care. More

Customer service is excellent. They few times I have been there the service has been excellent. They few times I have been there the service has been excellent. More