AutoNation Ford Sanford - Service Center

Customer service is excellent. From the initial phone to the process of getting the vehicle serviced, everyone is professional and friendly. From the initial phone to the process of getting the vehicle serviced, everyone is professional and friendly. More

Autonation has provided me great service after the sale (even though they were not the dealership that I purchased my new truck from). I recently had an issue, that the dealer (Mullinax) I purchased it fro (even though they were not the dealership that I purchased my new truck from). I recently had an issue, that the dealer (Mullinax) I purchased it from wouldn’t even discuss with me. Auto Nation service rep (Derick) discussed and resolved the issue the same morning I brought the issue to him. Even though he had never experienced this issue before, he brought in an outside specialist to look at it and had it fixed mid morning. That’s what you call real service to the customer. More

Very friendly, professional service. Waiting area is very clean and organized. John is helpful. Great customer service Waiting area is very clean and organized. John is helpful. Great customer service More

The sales process was excellent. .. and the service process was superb. We had a serious problem with our Ford Escape at a critical time when we had guests in from out of state for .. and the service process was superb. We had a serious problem with our Ford Escape at a critical time when we had guests in from out of state for a big family event in another city. We NEEDED the car fixed promptly. Derek diagnosed the problem and had it resolved in less than 24 hours and also arrange shuttle and delivery service. So our Family event was saved! Thank you Derek and Autonation Ford Sandford. 5 stars for service and for sales. More

The dealership was responsive on the recall and very nice, I will go back again nice, I will go back again More

Great service, Alexander the advisor acted in a very professional manner explaining the services that I needed. professional manner explaining the services that I needed. More

Traci was my service representative and she was very helpful, friendly and knowledgeable. She explained the process and what was being done. helpful, friendly and knowledgeable. She explained the process and what was being done. More

The service manager was very helpful . The online appointment scheduling was easy and availability was good.. The online appointment scheduling was easy and availability was good.. More

Service representative, Traci, was awesome. She was very polite,professional, and prompt in making sure all my needs were met. She was very polite,professional, and prompt in making sure all my needs were met. More

Friendly staff and very informative and respectful always contact whit you in the process your car is in the dealer contact whit you in the process your car is in the dealer More