AutoNation Ford Sanford - Service Center

Auto Nation Ford Sanford has the best employees from salesman Joe, Mauricio in Finance and John in service. All extremely knowledgeable, friendly and professional. If you are looking for a car this is salesman Joe, Mauricio in Finance and John in service. All extremely knowledgeable, friendly and professional. If you are looking for a car this is the place to go. You won't be disappointed. More

Went in for an alignment of my truck and 40K service. Pointed out some corrosion near one of my batteries and asked them to check it out during the service. Rep called me and told me that one of my bat Pointed out some corrosion near one of my batteries and asked them to check it out during the service. Rep called me and told me that one of my batteries was in fact bad and that it had likely caused damage to the other and quoted me ~500 with a one year warranty to replace the two batteries. I told him no, that I would do that myself. I took both batteries to Autozone and Advanced Auto to have the batteries tested. Both came back without any issues. (Advanced Auto seemed to be a more in depth test.) Further salt in the wound, when I pulled the batteries, they said 3 year warranty and were dated 11/23. Yet the dealership quoted me to replace. Can't trust organizations that treat their customers this way. I'll drive farther to use someone else in the future. More

Thursday May 5th I had the pleasure of dealing with John Erber the lane manager in the auto service department. I had a flat tire and he took the wheel off and put the spare on for free. Thank you John for Erber the lane manager in the auto service department. I had a flat tire and he took the wheel off and put the spare on for free. Thank you John for your help and I appreciate your time and generosity. More

Customer service is excellent. From the initial phone to the process of getting the vehicle serviced, everyone is professional and friendly. From the initial phone to the process of getting the vehicle serviced, everyone is professional and friendly. More

Autonation has provided me great service after the sale (even though they were not the dealership that I purchased my new truck from). I recently had an issue, that the dealer (Mullinax) I purchased it fro (even though they were not the dealership that I purchased my new truck from). I recently had an issue, that the dealer (Mullinax) I purchased it from wouldn’t even discuss with me. Auto Nation service rep (Derick) discussed and resolved the issue the same morning I brought the issue to him. Even though he had never experienced this issue before, he brought in an outside specialist to look at it and had it fixed mid morning. That’s what you call real service to the customer. More

Very friendly, professional service. Waiting area is very clean and organized. John is helpful. Great customer service Waiting area is very clean and organized. John is helpful. Great customer service More

The sales process was excellent. .. and the service process was superb. We had a serious problem with our Ford Escape at a critical time when we had guests in from out of state for .. and the service process was superb. We had a serious problem with our Ford Escape at a critical time when we had guests in from out of state for a big family event in another city. We NEEDED the car fixed promptly. Derek diagnosed the problem and had it resolved in less than 24 hours and also arrange shuttle and delivery service. So our Family event was saved! Thank you Derek and Autonation Ford Sandford. 5 stars for service and for sales. More

The dealership was responsive on the recall and very nice, I will go back again nice, I will go back again More

Great service, Alexander the advisor acted in a very professional manner explaining the services that I needed. professional manner explaining the services that I needed. More

Traci was my service representative and she was very helpful, friendly and knowledgeable. She explained the process and what was being done. helpful, friendly and knowledgeable. She explained the process and what was being done. More