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AutoNation Ford Sanford

Sanford, FL

4.5
877 Reviews
For North Orlando area residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Sanford. Our expansive, state-of-the-art showroom is located in Sanford, just north of Orlando. Featuring one of the largest inventories of both new and used Ford models in the Greater Orlando area, including the latest new models, AutoNation Ford Sanford has it all! Visit our showroom in-person or online today to learn more about what a new or used Ford can do for you.
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4911 Wayside Dr.

Sanford, FL

32771

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Showing 877 reviews

May 03, 2011

Theo was great to work with, if you're looking for a new car try out Courtesy Ford in Sanford. Theo was very patient, gave me good deal and followed through after the sale. He worked past quitting time the More

by cooperas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Marcellus
April 25, 2011

Mr Washington was very pleasant to work with and was very helpful.He took the time and answered all questions,even when there was a problem he did his very best to solve it and it wasn't his fault.even thoug More

by BillWvrsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin washington
April 05, 2011

This was my first time dealing with a salesman i felt at ease with, caring and interested in his customers needs. The buying process was easy, i would refer Mr Theo Marcellus to friends and others who wan More

by mary daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Marcellus
March 16, 2011

The general appearance of Courtesy Ford is very welcoming. The sales consultant was very helpful and allowed me to browse the vehicles at Courtesy Ford at my own discretion. After helping me find t More

by o.guadalupe3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Marcellus
November 12, 2010

I decided to do business at Courtesy Ford in Sanford specifically because of Theo Marcellus, Internet Sales Consultant. A positive interaction with your Salesperson is 90% of the deal. I don’t care how More

by frankaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4
October 17, 2010

Exceptional Sales Staff, willing to negotiate and take all terms into consideration. Decison between Nissan and Ford and Ford came out on top. It is a testimate to their sales resentatives, willing to neg More

by james_007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Marcellous - Sales Rep, Jack - Sales Manager
August 15, 2010

Letter that was sent to Salesperson SANDRA and General Manager JIM DOYE: Sandra, I felt the need to write to you and say how unprofessional your service was. Your screw up cost me hundreds of dollars More

by Ragark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandra Rothfeldt
May 04, 2011 -

AutoNation Ford Sanford responded

Dear Ragark, Thank you for submitting a review regarding your experience with Courtesy Ford. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. We appreciate you gave us an opportunity to correct any shortcomings. The General Manager from Courtesy Ford told us they had the opportunity to work with you to resolve the matter to your complete satisfaction. We have made numerous attempts to contact you regarding to positive outcome you experienced dealing with Courtesy Ford. We hope we continue to exceed your expectations in the way we addressed the issue in your review and you would definitely recommend the dealership to friends and family. You can always log into your dealerrater account to update your review and comments at any time. Kind Regards, Courtesy Ford E-Commerce Team

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