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AutoNation Ford Sanford

Sanford, FL

4.5
901 Reviews
For North Orlando area residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Sanford. Our expansive, state-of-the-art showroom is located in Sanford, just north of Orlando. Featuring one of the largest inventories of both new and used Ford models in the Greater Orlando area, including the latest new models, AutoNation Ford Sanford has it all! Visit our showroom in-person or online today to learn more about what a new or used Ford can do for you.
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4911 Wayside Dr.

Sanford, FL

32771

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Showing 901 reviews

October 05, 2021

Steve was great. He kept me informed of maintenance progress and reviewed all work that was done . He is a 5 Star associate! More

by muffykelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven White
Oct 08, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2021

Sheldon,kept me informed about what the problem was with the check engine light and when the repairs would be done along with the other services I requested to be done. More

by cjsluss78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon mcinnis
Oct 08, 2021 -

AutoNation Ford Sanford responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2021

John Erber is always prompt and takes care of all my car service needs. Great customer service!! More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Oct 08, 2021 -

AutoNation Ford Sanford responded

Hi Sheri, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Sanford. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 04, 2021

John Erber my service advisor is thorough and always gives wise advice. I value him very much! More

by Carolgolfgirl729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Oct 07, 2021 -

AutoNation Ford Sanford responded

Hi, we are happy to pass along your comments to John here at AutoNation Ford Sanford! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2021

The work was done well, but I had an 8:20 AM appointment and the work (a simple oil change) was not finished until 10:05 AM. I think an hour and forty-five minutes is ridiculous for an oil change. More

by benjaminshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't recall names.
Oct 07, 2021 -

AutoNation Ford Sanford responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0781. We hope to hear from you.

October 03, 2021

Took my truck in for just a oil change drop it off Thursday at 6:00 pm to have it changed for Friday I called mid morning and told them I needed it to be done by noon they had at least 4hrs to do it More

by tb5341614
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
Oct 06, 2021 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We hope you are willing to give us another chance. Please reach out to us at (407) 680-0781 so we can work towards a resolution. Take care!

October 02, 2021

Excellent service when my vehicle needed maintenance. My service rep kept me imformed on the progress. More

by lcollings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 05, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 01, 2021

Knowledgeable staff, courteous and helpful. The work Knowledgeable staff, courteous and helpful. The work performed was excellent and the communication was spot on. Thanks Automation FORD. More

by Jimmyg777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven White
Oct 05, 2021 -

AutoNation Ford Sanford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Slow to respond. Would not keep me informed. Byzantine phone answering software made contact with real humans nearly impossible. I have no idea about the quality of service because I have up trying to get More

by Dafalgout
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tom
Oct 05, 2021 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0781 -- we hope to hear from you soon. Take care!

September 30, 2021

Steven did a great job and got my car fixed. I would definitely recommend him More

by heathbosse
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 30, 2021 -

AutoNation Ford Sanford responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Sanford and we hope to be of service again in the future.

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