AutoNation Ford Sanford

This dealership is wonderful. Every service advisor I have worked with over the years has provided outstanding customer service. They review the work and pricing with you prior to Every service advisor I have worked with over the years has provided outstanding customer service. They review the work and pricing with you prior to your appointment. At the completion of the service, they review your invoice to make sure you understand each component. If any additional issues are identified during your appointment, they make sure to seek your approval prior to completion. If they are unable to fit the work in that same day they work with your schedule to find a convenient time to schedule the work for a future date. They have a great team, they are efficient, honest. and provide outstanding service. Highly Recommended! More

Good Dealer! On some notes requires improvement but overall a customer centric approach and care is what I liked about this dealer. Addressing some concerns is On some notes requires improvement but overall a customer centric approach and care is what I liked about this dealer. Addressing some concerns is really appreciable of this dealer. I would recommend this dealer More

Stephen White, the service advisor did an outstanding job of making sure a difficult service issue was repaired and corrected. He understood the problem, made sure the right tech was involved, and explain of making sure a difficult service issue was repaired and corrected. He understood the problem, made sure the right tech was involved, and explained to me before and after the repair what was involved. His follow up is terrific. Stephen make it happen! He is very knowledgeable and his interpersonal relationship skills are wonderful. More

Great service very professional great service great service great service great service great service great service service great service great service great service great service More

Derek was the customer Rep that I dealt with. He was informative and polite.I was really surprised that it ended up being cheaper to go to the Ford dealership than any other shop that I called an He was informative and polite.I was really surprised that it ended up being cheaper to go to the Ford dealership than any other shop that I called and checked with just to run a diagnostic on my vehicle Due to the engine light coming on. While I was waiting, they kept me updated. it did not take as long as I thought it was going to. More

Fantastic service. Brought my truck in for oil & filter change. Logan was very friendly and professional and had my truck finished in the timeframe promised. Brought my truck in for oil & filter change. Logan was very friendly and professional and had my truck finished in the timeframe promised. More

Devan & Don took good care of us. IDK what I would have done without them. IDK what I would have done without them. More

They had their new finance person it seems, he took long time, first he did a mistake and then had to do the contract all over again which took long time. I am also not very happy about the 6yr warranty tha time, first he did a mistake and then had to do the contract all over again which took long time. I am also not very happy about the 6yr warranty that they push down our throat when manufacturer already giving a 10 yr. warranty. I think this crazy market they want to overcharge you by 10k no matter what. More

I have gone to this dealer for quite a while, but truthfully I go because of my service advisor John Erber. He does an amazing job every single time and I genuinely trust his opinion and input. If yo truthfully I go because of my service advisor John Erber. He does an amazing job every single time and I genuinely trust his opinion and input. If you go, ask for John and he will take care of you. More