AutoNation Ford Sanford

Was able to schedule a service appointment within a week while other dealerships needed 2+ weeks. Service advisor kept me updated and problem was resolved quickly. Will revisit as necessary for service wo while other dealerships needed 2+ weeks. Service advisor kept me updated and problem was resolved quickly. Will revisit as necessary for service work. More

Team was easy to work with every step of the way. Was out the door with my new truck in much less time that I would have expected. Would definitely recommend to others. Thank you. Was out the door with my new truck in much less time that I would have expected. Would definitely recommend to others. Thank you. More

Have been going to this location since 2017 and it has gone downhill quick. Service is absolutely horrible from the advisors to the manager Don. Made an appointment for a 90,000-mile maintenance and oil c gone downhill quick. Service is absolutely horrible from the advisors to the manager Don. Made an appointment for a 90,000-mile maintenance and oil change with tire rotation online. Checked in and was told they don't have a 90,000-mile maintenance option. The advisor checking me in provided a 100,000-mile maintenance options of which half of the items were already done on my car. Didn't want to provide me with another quote with the items I was agreeing to have completed. Asked about an alignment and if they could check if one was needed. Advisor Devon told me that they just look at the tires to determine if I need an alignment. My appointment was for 7;30 AM and dropped my vehicle off the night before. When asked of the time I would like it back, I explained when it was done and hopefully before 4:00 PM as I need to get on the road for out of town. Was provided from the advisor/mechanic of a car status check list that advises the condition of your vehicle, everything checked green meaning "check and okay at this time". I get on the highway where my car starts shimming, steering wheel is hard to turn, and vehicle wants to drift to the right. I call the same location about what I was experiencing and brought my vehicle in the next day as they did not have availability to see me. After the mechanic reviews my vehicle, it was revealed I needed two new tires and an alignment. None of which was ever mentioned. Both tires were extremely worn and really not safe, but I was NEVER told NOR was it documented on the car status check list that it "may require future attention" which is an option. Manager Don was informed of what was happening and was assigned to my vehicle for my third and final visit in a week. Was quoted another $500.00 to fix this issue. When I arrived, my two tires that were ordered could not be found and Manager Don passed me on to another advisor, Devon. Best part, they listed another advisor on my paperwork for the last visit and he wasn't even working that day. No apologies, no follow-up! More

Always a pleasure to go in for an oil change and be greeted with top notch care. greeted with top notch care. More

Best Dealership in Orlando! Highly Recommend! Very quick, helpful and informative during the entire process Highly Recommend! Very quick, helpful and informative during the entire process More

Very quick and helpful service . Informative and honest . I went in for an oil change and tire rotation and my car was treated like theirs Informative and honest . I went in for an oil change and tire rotation and my car was treated like theirs More

Friendly and honest. My salesmen Anthony was the bestHe was honest and efficient. I recommend this dealership My salesmen Anthony was the bestHe was honest and efficient. I recommend this dealership More

We highly recommend AutoNation in Sanford amazing staff ! We were helped by Champ every step of the way !thank you we’re enjoy our new Ford Explorer We were helped by Champ every step of the way !thank you we’re enjoy our new Ford Explorer More

My Ford Brono Sport is still not fixed. The recall has not been resolved and waiting time for inspection and repair was extensive. So at this time I'm a little disappointed that a new spo The recall has not been resolved and waiting time for inspection and repair was extensive. So at this time I'm a little disappointed that a new sports utility truck has this problem and not getting resolved. Once again I have to make another appointment. More

Great service and overall experience with the purchase of my new truck. Highly recommend to others. my new truck. Highly recommend to others. More