AutoNation Ford Sanford

Communication was horrible and they sell the vehicle I was interested in while I was doing the application for it and sold it was interested in while I was doing the application for it and sold it More

Hugo was amazingly helpful and also quick with jokes throughout my experience. He helped me look through new and used cars and got me prices on cars that weren’t even tagged yet. I ended up buying the p throughout my experience. He helped me look through new and used cars and got me prices on cars that weren’t even tagged yet. I ended up buying the perfect vehicle as a brand new mom all thanks to Hugo and the time he put in. Highly recommend asking for him if you too are looking for an enjoyable experience. More

Everyone was very helpful, responded back to my phone calls and emails promptly. Everyone was friendly and went above and beyond finding me a car. calls and emails promptly. Everyone was friendly and went above and beyond finding me a car. More

Excellent customer service. I was able to purchase my new vehicle without stepping foot in the dealership. I was able to purchase my new vehicle without stepping foot in the dealership. More

Service department makes everything difficult on getting something repaired every time I’ve gone like I needed to do all research on warranty issues instead of doing everything to correct problems go part b something repaired every time I’ve gone like I needed to do all research on warranty issues instead of doing everything to correct problems go part by part and needed it to come back for repair because not fixed the first time More

it was exciting, thought I'd be in and out quickly since there were no other vehicles in service area and no people waiting - but they did not have an oil filter and had to have one brought in, was there an there were no other vehicles in service area and no people waiting - but they did not have an oil filter and had to have one brought in, was there an hour and 1/2 for oil change... More

From the time I call to make the appointment to pick-up the car the service was the best. the car the service was the best. More

Brought our Ford Bronco in for recall/updates, as there were three to perform. Upon arrival, Derek in service looked up to make sure parts were in for all services to be performed and actually showed me, y were three to perform. Upon arrival, Derek in service looked up to make sure parts were in for all services to be performed and actually showed me, yes they were in. A few hours later received a text that "your services are completed and your vehicle is ready for pick up." When we arrived Derek wasn't there, the person that helped us seemed not to care at all, said we would need to schedule another appointment as parts for one of the services wasn't in stock (just happened to be the same parts Derek looked up). He asked if we saw our truck out in the lot and handed us the keys. Didn't offer to bring it around for us, truck wasn't cleaned (nor was it offered), the seat and floor covers weren't removed. Overall very disappointed in the level of service and quality of customer care. More

Steve and Charlie are really good guys,my wife and I couldn't be happier and also Jessica. Thank you guys couldn't be happier and also Jessica. Thank you guys More

Customer service is excellent. They few times I have been there the service has been excellent. They few times I have been there the service has been excellent. More