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AutoNation Ford Sanford
Sanford, FL
881 Reviews
For North Orlando area residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Sanford. Our expansive, state-of-the-art showroom is located in Sanford, just north of Orlando. Featuring one of the largest inventories of both new and used Ford models in the Greater Orlando area, including the latest new models, AutoNation Ford Sanford has it all! Visit our showroom in-person or online today to learn more about what a new or used Ford can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 881 reviews
December 24, 2024
We purchased a Mercedes 2016 C300 on Dec. 7th for our college age son. We liked the car for him price was not crazy no prior accidents & was told passed 125 points test all green. Number for 7th for our college age son. We liked the car for him price was not crazy no prior accidents & was told passed 125 points test all green. Number for us is safety & reliability so he can get to practice for his sport. We did a test drive the car started with a rough idle also brakes was vibrating when coming to a stop at low speed & was told that was normal. We decided after the sales person showed us the inspection report to test drive a second time. The car brakes was not vibrating and no longer had rough idle. We purchased car and service warranty. We thought the sales process was good with sales& finance. But now realize sold a bag of xx. Our son was initially happy to get his car. But he noticed the car was still having a rough idle, it started to hesitate when taking off, car has been struggling between 2nd, 3rd, 4th gear & quick excel from 6th to 7th on highway. It jerks between gears. I took the car to North Orlando Mercedes who supposedly did the inspection they told it was a cold weather issue the rough idle jerking was normal for 4matic. As things get worse I made appointment with Autonation Mercedes Maitland today. Luis in service team inspected the car he returned after me waiting 8p - 4:30p for inspection to be completed. He came back with 4 pages of issues that there is no way he said this car should have passed 125 point test cleanly. For example rear brakes are metal on metal & front brakes also need to be done along with a number of issues hence why car is jerking & brakes are vibrating. So to get the sale across the line after we told them this car is for our son. They did not care about safety. We would have purchased a car from them but probably not this one if they were honest about the report. Whoever did the report could not have inspected this car per Mercedes Maitland. We were sold warranty that we were told will cover everything it is the premier level. Well since we have the car less than 30 days we can’t use it and AutoNation we are pass the 7 day period. So we are SOL right now. I will be surprise if someone help us since I can’t get anyone to return my phone calls hence why I am fed up and writing this review. Lesson you can’t trust the report! A very disappointed customer this is the second car we are buying from AutoNation this year. We were stupid because we had a bad experience at AN USA in Sanford after we purchased that car. More
by Dadavis85
Employees Worked With
Carson Ristow & Mauricio Garces
December 10, 2024
Not a proactive company and no follow through after the sale. Jorge Fuenmayor stated our registration and title work would be completed within 30 days. The day after our 30 day temporary tag expired we at sale. Jorge Fuenmayor stated our registration and title work would be completed within 30 days. The day after our 30 day temporary tag expired we attempted multiple calls and receive multiple hangups. When finally reaching the initial salesman, Steve Greenhut, he and a Denise informed us they are waiting on the title from a sister location and issues with the registration. No one bothered to call to inform us and/or to issue a new temporary tag while they attempt to fix their non-disclosed issues. I asked for a refund of the $199 Reg/Tag/Title Fees paid upfront but Steve stated after speaking to a Jessica, AutoNation Ford Sanford declined. I have filed a Consumer Complaint Form with FLHSMV. More
by ihammerhands
Employees Worked With
Steve Greenhut & Jorge Fuenmayor
October 29, 2024
Manager said they tested the brakes in their 170 pt check up. I questioned that they were not very tight. Said they put on new front brake pads. They agreed to put on new back brake pads. Drove off the l up. I questioned that they were not very tight. Said they put on new front brake pads. They agreed to put on new back brake pads. Drove off the lot with confidence brakes were fix. Dead wrong, almost got in accident on I4. They would not let me take to my mechanic for inspection unless sales rep attended. But my mechanic was 25 miles away so that did not work. I immediately took my new car to my mechanic after I bought the car and found that both front and rear rotors were in bad shape and the brake fluid was in bad condition also. Spent $1000 to get brakes working correctly. Called salesman next day to see what they would do and never heard back from AutoNation people. I know it is on me to call them back but would be cautious of their 170 point check up! Almost cost me a big crash because car would not stop on highway driving home from AutoNation. I don’t believe AutoNation had their best interest in taking care of a customer. Just wanted to get the car out the door. More
by Pazzochuck
Employees Worked With
Don’t want to throw my sales rep under the bus but he never did call me back.
September 26, 2024
We showed up on a Sunday was greeted by sterling Swope he asked me what I was interested in I Told him we went out into the parking lot started our search found what I was looking for. Went for a real good t asked me what I was interested in I Told him we went out into the parking lot started our search found what I was looking for. Went for a real good test drive came back in. I got the job done. Thanks, Sterling. More
by John.heberer4
Employees Worked With
Sterling swope
September 04, 2024
Champ is the absolute best! Made the entire process of getting a brand new car the easiest I have ever experienced. I drove all the way from North Carolina just because of how g Made the entire process of getting a brand new car the easiest I have ever experienced. I drove all the way from North Carolina just because of how good I heard he was with helping my family get their cars. 100% worth the 9 hour drive just to work with him. The financial officer took much longer to work through details and when Champ came back to help, it made everything go much smoother. He made my car buying experience a priority and worked overtime to make sure I got the car I wanted and for a great price too. More
by madmill985
Employees Worked With
Champ, Mauricio
August 28, 2024
I visited this dealership twice. On both occasions the sales team was friendly and accommodating. No pressure to purchase like you get at some other dealerships. Went in for a test d On both occasions the sales team was friendly and accommodating. No pressure to purchase like you get at some other dealerships. Went in for a test drive and drove home in my new car in under 4 hours, no headache. More
by alexkirk
Employees Worked With
Carson, George, Champ
July 28, 2024
Nice clean showroom. No pushy salesmen. Was able to get the Best deal on a 24’ Mustang Mach e, in the area. Worth the trip to the showroom to see what they can offer you No pushy salesmen. Was able to get the Best deal on a 24’ Mustang Mach e, in the area. Worth the trip to the showroom to see what they can offer you. More
by Tobster72
Employees Worked With
Daniel
