AutoNation Ford Panama City - Service Center

Fast and friendly. They were busy but I was able to get service quickly. I stopped in on way to an appointment, we live a hour away from nearest Ford dealer and was tha They were busy but I was able to get service quickly. I stopped in on way to an appointment, we live a hour away from nearest Ford dealer and was thankful they could do while I waited. I also enjoyed talking to the sweetest olderly lady who frequents often and brings little gifts to people. More

Very easy to schedule service on the Ford App. Dropped off and was ready quickly. Dropped off and was ready quickly. More

They got me in quick and got my oil change and tire rotation done in no time. rotation done in no time. More

Had an oil change 6-10-23. I asked about my recall I received in January and John said just drop my car off any time and they will need my car the whole day. I called the servi I asked about my recall I received in January and John said just drop my car off any time and they will need my car the whole day. I called the service department around 11am to see if they were open on 6-19-23 so I can drop my car off. Your customer service rep I think her name was Jackie was rude. When I tried to explain what John had said she wouldn't listen. I asked to speak to the Manager and she put me on hold About 5 mins later she came back on the phone and said he wasn't available. More

I went to this dealership as a necessary measure because I was vacation and needed an oil change before returning back home to Texas, I was able to book an appointment online and showed up the following day I was vacation and needed an oil change before returning back home to Texas, I was able to book an appointment online and showed up the following day. The staff at AutoNation Ford Panama City treated me with the upmost respect and the service adviser Jenessa was OUTSTANDING with her customer services skills and explained all details to me about the process and recommendations. HIGHLY RECOMMEND THIS DEALERSHIP!!! More

Very professional and provided great service. i had a safety recall because of length of time it was going to take for the repair. They provided transportation to take me and to bring me back when i had a safety recall because of length of time it was going to take for the repair. They provided transportation to take me and to bring me back when the repair was done More

Prompt service and polite staff they communicated with me throughout the entire process!!! Great people!!! throughout the entire process!!! Great people!!! More

my truck was serviced at the time and hour promised to be ready for pickup and everything was completed to my satisfaction. My service advisor was most helpful. ready for pickup and everything was completed to my satisfaction. My service advisor was most helpful. More

Where do I start. .. Exceptional Service Department! Lori is my "go-to", as she always gets the job done and enhances my experience while I wait. The entire team is sec .. Exceptional Service Department! Lori is my "go-to", as she always gets the job done and enhances my experience while I wait. The entire team is second to none and the facility has this "relaxing" feel to it, that simply makes the time fly by, if you are waiting. Please don't take my word for it, go give them a try, if you haven't done so already! Did I mention that all repairs or service that our company has experienced over the years have been professionally performed, that's not always the case if you have been to other automotive shops in the area. If you do not leave there feeling better than when you went in, then just go see Lori... she'll change all that, she ROCKS! The whole team does... More

We had problems in the beginning but Autonation did work of the problems and did fix them. of the problems and did fix them. More