AutoNation Ford Panama City - Service Center

Outsndin customer care at their service department. Lori endured i was tsken care of in a timely manner and that everything requested was accomplished. Lori endured i was tsken care of in a timely manner and that everything requested was accomplished. More

Kept my truck for over a week. Was told needed to order a part to fix my truck’s issues would take 5 days. It’s been a month now so I called and they told me they have no record of Was told needed to order a part to fix my truck’s issues would take 5 days. It’s been a month now so I called and they told me they have no record of my last visit More

Went in for recall and obviously drivetrain warranty covered CV joints when the recall was done somehow electronics got ruined then when I got the truck back other electronics were ruined I've been out covered CV joints when the recall was done somehow electronics got ruined then when I got the truck back other electronics were ruined I've been out without my truck for almost 70 days. Although I was giving a loaner I'm feeling like the problems we're having now especially with what happened when I drove the vehicle with the ceiling coming down this is more of a service issue and they weren't vigilant on putting the truck back together More

The techs and service providers are amazing at this Ford location, I absolutely recommend them to anyone looking to have their services done by Ford. location, I absolutely recommend them to anyone looking to have their services done by Ford. More

Very efficient . .. staff was friendly and helpful. Wait time was moderate. Bill was reviewed prior to payment. .. staff was friendly and helpful. Wait time was moderate. Bill was reviewed prior to payment. More

The guy that helped us at the service counter was nice and helpful he made sure we were taking care of I definitely will be back to do business here. and helpful he made sure we were taking care of I definitely will be back to do business here. More

Over all great customer service! The staff is friendly and my service was completed faster than I expected. Thank you The staff is friendly and my service was completed faster than I expected. Thank you More

Lori takes good care of me and my car. She is quick to address any concerns I may have. No offense towards men, but it is truly nice to have a woman to speak to and not felt talked down to She is quick to address any concerns I may have. No offense towards men, but it is truly nice to have a woman to speak to and not felt talked down to. My family and I have been doing business here for many years and will continue to do so. More

Amazing professional and truly the best service in bay county the service department and sales staff are amazing 🤩 county the service department and sales staff are amazing 🤩 More

Wish we could clone this team and take them back to Texas with us! Wow!! Everyone was so kind, and went the extra mile to help us out. Forever grateful for the service team on June 8th & 9th!! You guys a with us! Wow!! Everyone was so kind, and went the extra mile to help us out. Forever grateful for the service team on June 8th & 9th!! You guys are one in a million!!! More