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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
728 Reviews

728 Reviews of AutoNation Ford Panama City - Service Center

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August 16, 2021

Very knowledgeable staff, very clean and safe surroundings. I was in and out in no time for my service appointment. What a great Team at Auto Nation Ford in Panama City. Thank You Mike More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit
Aug 20, 2021 -

AutoNation Ford Panama City responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 12, 2021

The young lady that helped me ( Courtney) was perfect, she was a big help. But the shop took 8hrs to change 1 bad plug, very slow! More

by jbass6556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 12, 2021

Courtney did a fantastic job caring for my need ! I will request her assistance in the future FOR SURE !!! Drop off and pickup was absolutely painless BUT....... there were no donuts :) ! More

by c505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Hewett
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2021

The Ford service department is efficient and friendly. I always feel satisfied and confident that the work completed is superior. Thanks to all involved in process! More

by Blueboy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie and New employee who checked us out
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

They worked me in for an oil and filter change while I was visiting in the area. Very quick and courteous. More

by Mike.waller56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

The service department has become increasingly busy. It took over two weeks to get my truck in for service. Good for the dealership, bad for the customer. When I picked up my vehicle I was handed the keys. More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Irwin
Aug 20, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2021

Courtney goes out of her way to try and make sure everything is done to my satisfaction. She is one of the best I’ve dealt with there, people like her keeps everyone coming back. More

by DMM1058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Had a recall done also oil service Brakes checked found damaged rotors..Ronnie took care of that since i only put 2000 miles on it More

by William Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Service Dept
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Scheduled routine service online, however the service department (Courtney) was able to improve upon time/dates, therefore saving our company money/downtime for our techs. She is an awesome asset to the More

by jeff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 09, 2021

John always gets the job done. He goes out of his way to ensure things are right. More

by Michellecarroll23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Miola
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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