AutoNation Ford Panama City - Service Center

Although I had some work delay issues to the tune of a 3 and half weeks wait I must say that the Service Writer Sean Erhard straightened it out and got my trucked fixed, I guess persistency during these tim and half weeks wait I must say that the Service Writer Sean Erhard straightened it out and got my trucked fixed, I guess persistency during these times are a necessity, I also appreciate Beverly taking the time to contact me and listen to my story about the wait, if I didnt have a second vehicle this would have been a different story but I will continue to use this dealership in the future. Thanks, Joe Lowry More

This last visit was a whole lot better . I was treated better and the work was done quicker. Vast improvement over. the previous time.thanks better and the work was done quicker. Vast improvement over. the previous time.thanks More

Terrible was overcharged 300.00 then a/c didn’t work very rude and unprofessional to say the least never again Sean and the service manager and blond fat guy gagged up on me and had to bring truck right bac rude and unprofessional to say the least never again Sean and the service manager and blond fat guy gagged up on me and had to bring truck right back they blamed it on the new guy More

They make appointments then do not call you all day when they havent even touched your vehicle. They dont call you when your parts have arrived. Very very very dissatisfied with Aurora nation ford of panama they havent even touched your vehicle. They dont call you when your parts have arrived. Very very very dissatisfied with Aurora nation ford of panama city. This will not let me say I will not reccomend this place to anyone More

I needed an oil change while on vacation and AutoNation Ford fit me in and I was out of there in a reasonable amount of time. Ford fit me in and I was out of there in a reasonable amount of time. More

Servive Dept, Wesley< was very accomodating ,courteous and everthing was done well and to a high standard. He showed me around the Ford waiting room and hospitality they provid ( which is great). And noti and everthing was done well and to a high standard. He showed me around the Ford waiting room and hospitality they provid ( which is great). And notified me promptlwhen the service was complete. Excellent service! More

Awesome dealership. Staff is friendly and very customer oriented. Service department is the best, I have been a repeat customer for years, highly recommend these guys. oriented. Service department is the best, I have been a repeat customer for years, highly recommend these guys. More

Clean waiting room, friendly staff. Did not have to wait upon arrival for service consultant, even though (inexplicably) my appointment was not on the register. Only downside is the pricing, which is expec upon arrival for service consultant, even though (inexplicably) my appointment was not on the register. Only downside is the pricing, which is expected for dealer service. More

John Meola is an awesome service manager. He had the battery in my truck replaced and me out the door within 30 minutes. He is a true asset to the Autonation Ford family. battery in my truck replaced and me out the door within 30 minutes. He is a true asset to the Autonation Ford family. More

Took the truck in for a misfire and the vehicle sat on the lot for a whole month without anyone looking into what was wrong with it. I called at least 5 times every day to try and get a hold of somebody t the lot for a whole month without anyone looking into what was wrong with it. I called at least 5 times every day to try and get a hold of somebody to update me on what was going on. No one in the service department answered the phone and the only way to get an update was to waste my time and go in person to talk to anyone. Nothing was resolved. I loved the truck and ended up selling it to them as I didn’t have the time to keep looking into what was wrong with the vehicle as I am no certified Ford tech as they should have been. More