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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
728 Reviews

728 Reviews of AutoNation Ford Panama City - Service Center

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September 28, 2021

Service manager helped me with getting recall along with LOF- thank you! Service advisor communicated very well. More

by donnakeim2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not work with above people! , Brad Bonewit, Patricia Zaykowski, Mark McDonald
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Sep 30, 2021 -

AutoNation Ford Panama City responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

September 24, 2021

The service agent was pleasant and efficient. She kept us updated as to progress of maintenance work. More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only service agent.
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Sep 27, 2021 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 23, 2021

I had a scheduled appointment for an oil change and tire rotation. This took 3 hours and the service writer was rude and seemed to be in Neverland! More

by phr2446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patricia Zaykowski
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Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (850) 253-7000 to speak to our manager directly.

September 22, 2021

Great customer service, and friendly staff. They also always perform services quickly, and explain everything well. More

by daniellem820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Report | Print
Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 20, 2021

We had a church van/bus repaired.Our service rep Victor We had a church van/bus repaired. Our service rep Victor was very helpful and prompt with letting us the the status. More

by pastorckent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
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Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2021

Called for a appointment for a oil change and brought my truck in on the time and day for it . More

by Mark Pittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
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Sep 20, 2021 -

Mark Pittman responded

Quick Service friendly staff . Wish I was told about the 225.00 oil change special where u get 5 oil changes and other stuff but he thought it was over . There was a sign showing it and I could have saved

September 19, 2021

Went in for oil change found out needed back brakes. Spent half day there but guys were great More

by lrfellers13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't trmemeber
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September 16, 2021

Brought my truck in to have a leaking windshield fixed a few days ago. Paid to have you fix it. It rained today and it still leaks. More

by Captkidd54
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean
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Sep 16, 2021 -

Captkidd54 responded

Brought my truck in to have a leaking windshield fixed a few days ago. Paid to have you fix it. It rained today and it still leaks.

September 16, 2021

I trust David Ward to take care of all my maintenance on my Truck. David is very professional and follows up to make sure I'm satisficed with any work done on my Truck More

by dick edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
Report | Print
Sep 23, 2021 -

AutoNation Ford Panama City responded

Hi Dick, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Panama City! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 14, 2021

Dropped off on Friday and had the truck back on Friday afternoon. They listened to my concwrn of getting it back the same day, as it is my only vehicle. More

by chasroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Sep 17, 2021 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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