AutoNation Ford Panama City - Service Center

The service was nice and on time. I would recommend the dealership to my friends. dealership to my friends. More

Quoted one price when it dropped vehicle off and charged like a 1000.00 more when it went to get it. There was no communication with the dealer. I would text questions and get no response. I do not recommen like a 1000.00 more when it went to get it. There was no communication with the dealer. I would text questions and get no response. I do not recommend them and would never use them again. More

This dealership on the sales and service side does nothing but disappoint they are unorganized they have lack of consideration and caring for their customers and last time I took my car for a service nothing but disappoint they are unorganized they have lack of consideration and caring for their customers and last time I took my car for a service they didn’t even reset it so now I have to take it to Mercedes to reset the oil monitor I’m wondering if they even did the service they charged me $150 for I’ll never be back to this place because they basically tried to say I didn’t have an appointment when I did and send me back an hour on my way they were rude and I just would never ever do business with this company ever again More

Always are pretty awesome. Only had an issue once and that was last visit my keys were lost. Aggravating (I was 1 of 2 customers that had roaming keys) but other than that they have been great that was last visit my keys were lost. Aggravating (I was 1 of 2 customers that had roaming keys) but other than that they have been great More

I felt that my truck gained the attention that it needed. Great customer service representative (Victor Reynosa) took care of me. On the negative side, trying to make an appointment online was an issue. T Great customer service representative (Victor Reynosa) took care of me. On the negative side, trying to make an appointment online was an issue. The website even though it said Panama City, was sending me to Jacksonville, FL. The phone numbers on the website are not correct, BUT i can say that the live in person customer representative was fantastic. More

Great service and Quicker then I planed for. Had front alinement done and rides like new. Steering wheel straight as an arrow. 2013 F150. alinement done and rides like new. Steering wheel straight as an arrow. 2013 F150. More

Four trips in to get a check engine light resolved. A conversation with their customer satisfaction rep resulted in them waiving charges for trips 2,3 and 4. My impression is they’re short staffed, mayb conversation with their customer satisfaction rep resulted in them waiving charges for trips 2,3 and 4. My impression is they’re short staffed, maybe because of pandemic. More

Victor quoted everything I needed and the job was completed within 24 hours! Excellent service! completed within 24 hours! Excellent service! More

Great people to work with. Fast service. They talk to you like a human being. like a human being. More

This dealership has always provided excellent service. All the folks that I have ever dealt with have been very polite and helpful. All the folks that I have ever dealt with have been very polite and helpful. More