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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
730 Reviews

730 Reviews of AutoNation Ford Panama City - Service Center

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October 20, 2021

I have a problem with my radio. Bad reception. Still under warranty.they blamed it on the aftermarket antenna. It worked fine until the last time I bought it in for service. And kept it All day! More

by wolfden1
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patricia Zaykowski
Oct 24, 2021 -

AutoNation Ford Panama City responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000 -- we hope to hear from you soon.

October 19, 2021

Made appointment for brakes on my car dropped it off 815 am and told them I would be back around 515 pm when I returned the car was not ready and they told me it would take several days to complete. Worst More

by Sherri Chapman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure of the woman name but she was very rude
Oct 21, 2021 -

AutoNation Ford Panama City responded

Hi Sherri, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one.

October 18, 2021

Turned truck in at desk-picked it up at scheduled time. No problems. Good rapport with service desk. More

by ksc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Oct 21, 2021 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2021

Very professional and courtesy to every need that I had, even though short staffed they still was very efficient More

by edwardyoungblood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Oct 21, 2021 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 15, 2021

Arrived at the dealership at my scheduled time and it only took about 5 minutes to get checked in. Great service. More

by tylerrobinson154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Oct 18, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 15, 2021

Always a great experience. Friendly, professional, and always happy to help even when I just stop by just needing air in my tires. More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 18, 2021 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 15, 2021

Service for my third car that I have purchased from Auto Nation Ford Panama City. The service department is always helpful and John was especially helpful. More

by lsomero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john
Oct 18, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 15, 2021

Ronnie was awesome to deal with. I hope I can work with him in the future More

by Clark.billye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
Oct 18, 2021 -

AutoNation Ford Panama City responded

Hi Clark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 13, 2021

I think the service was great the truck is running great, Victor my service advisor even got the repair covered under warranty. The only reason for the 4 instead of 5 Stars was the wait, it was almost a mont More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Oct 18, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

October 13, 2021

The service experience is all based on a good service advisor. I always ask for the same person and have been very pleased with him and Panama City Ford. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Woodham A+
Oct 18, 2021 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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