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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
728 Reviews

728 Reviews of AutoNation Ford Panama City - Service Center

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December 11, 2021

They were nice and had taken care of the issues with my vehicle and topped off the washer fluid More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David ward
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2021

Best service!Friendly and positive JESSE NORTON!it's a Best service! Friendly and positive JESSE NORTON! it's a pleasure to do business with you, thank you! More

by Oksana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE NORTON
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 09, 2021

Very efficient, they completed the service in a timely matter. Very reasonable cost and prompt updates. More

by Jhalseymcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

They took my truck in 7:30 am for 3-4 hrs..I got truck back the next day at noon… no charge… rain check on oil change… they did not top of my gas tank as was said on message More

by roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi Roger, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000. We hope to hear from you soon.

December 08, 2021

They were efficient, did a good job. Don’t know if it was sanitized. I’ll use them again. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 11, 2021 -

AutoNation Ford Panama City responded

Hi Rick, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

Service was amazing. They took care of a warranty problem on a holiday week and kept me up to date. David is an awesome service rep! More

by williamdameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Dec 11, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

The worst experience i have ever had at a dealership. Total lack of communication and feedback. After several calls with promises that someone would "get back to me", i finally went to the dealership to More

by tlipham45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor
Dec 10, 2021 -

AutoNation Ford Panama City responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (850) 253-7000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 06, 2021

David has always been great! Always gives service above and beyond outstanding. He has always very helpful. More

by dbrock9543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David , Brad Bonewit, Patricia Zaykowski, Mark McDonald, Sydney Thorp
Dec 10, 2021 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. If you ever need help, just give us a call. Happy motoring!

December 05, 2021

Good service guy. Called us back and kept us informed Did work in teasonsbjd time More

by Apuhoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAvid ward
Dec 08, 2021 -

AutoNation Ford Panama City responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

December 03, 2021

I had a new service advisor James Maddox. He was very helpful and went over the paperwork explaining what the mechanics did on my tire rotation and oil change. Thank you James, I know you will be a we More

by Diferd3
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Maddox
Dec 07, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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