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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
730 Reviews

730 Reviews of AutoNation Ford Panama City - Service Center

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December 14, 2021

The check out was fast and correct. Nice people and the car was fixed correctly. More

by dcoatley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 15, 2021 -

AutoNation Ford Panama City responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 13, 2021

Went in for oil change! Oil leaking, found it was over filled! Went back to fix it said it was a washer on oil pan! But did explain why the oil was over filled! Called left message waiting on phone call More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 16, 2021 -

AutoNation Ford Panama City responded

Hi Fran, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Dec 16, 2021 -

Fran responded

I have left 4 messages 3 to service manager, 1 to assistant manager and haven’t heard back from no one!! Poor customer service!

December 11, 2021

They were nice and had taken care of the issues with my vehicle and topped off the washer fluid More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David ward
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2021

Best service!Friendly and positive JESSE NORTON!it's a Best service! Friendly and positive JESSE NORTON! it's a pleasure to do business with you, thank you! More

by Oksana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE NORTON
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 09, 2021

Very efficient, they completed the service in a timely matter. Very reasonable cost and prompt updates. More

by Jhalseymcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

They took my truck in 7:30 am for 3-4 hrs..I got truck back the next day at noon… no charge… rain check on oil change… they did not top of my gas tank as was said on message More

by roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi Roger, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000. We hope to hear from you soon.

December 08, 2021

Service was amazing. They took care of a warranty problem on a holiday week and kept me up to date. David is an awesome service rep! More

by williamdameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Dec 11, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

They were efficient, did a good job. Don’t know if it was sanitized. I’ll use them again. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 11, 2021 -

AutoNation Ford Panama City responded

Hi Rick, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

David has always been great! Always gives service above and beyond outstanding. He has always very helpful. More

by dbrock9543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David , Brad Bonewit, Patricia Zaykowski, Mark McDonald, Sydney Thorp
Dec 10, 2021 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

The worst experience i have ever had at a dealership. Total lack of communication and feedback. After several calls with promises that someone would "get back to me", i finally went to the dealership to More

by tlipham45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor
Dec 10, 2021 -

AutoNation Ford Panama City responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (850) 253-7000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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