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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
728 Reviews

728 Reviews of AutoNation Ford Panama City - Service Center

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January 26, 2022

Overall experience was great. In and out quickly for oil change and multi point inspection More

by beckhamjh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
Jan 30, 2022 -

AutoNation Ford Panama City responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2022

Very good dealership , service department advertiser David Ward is outstanding and provides me and my autos with professional service.. More

by chiefmacret30@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
Jan 30, 2022 -

AutoNation Ford Panama City responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2022

Evan with the long wait time for an appointment the work on my truck was done in a quick and timely manner. Charles was present to work with. More

by nolespcfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Zaykowski
Jan 27, 2022 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for leaving us this response!

January 24, 2022

Takes a long time to get work scheduled due to parts availability, but the dealership was very up front. Every time I had an appointment they got the work done as promised. Victor was very helpful. More

by Jag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 27, 2022 -

AutoNation Ford Panama City responded

Hello Jag, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2022

Received great service. I had an appointment for a field service update to the F-150 cam phaser software update. I waited over an hour before the work started but they did keep me updated and it only took More

by Richardpeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 27, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 22, 2022

Very knowledgeable took the time to discuss what the problem was and what happens prior when the electrical system alternator and battery fails at the same time and the impact is has on the vehicle. Th More

by gsmo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t remember his name sorry.
Jan 25, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 20, 2022

We had James and he was very helpful, It was great talking to him. It's great to know that if we have trouble with our vehicle we can bring it there. Thanks again. More

by Traci1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 25, 2022 -

AutoNation Ford Panama City responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2022

Not an honest service department. The culture is not Not an honest service department. The culture is not customer friendly. Service writers not friendly More

by Thabo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Jan 25, 2022 -

AutoNation Ford Panama City responded

Hi Thabo, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one. We hope to hear from you. Take care!

January 18, 2022

Took some time for someone to even acknowledge you when you came in. Finally was able to speak to James who was very nice and helped. More

by Tony C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept James
Jan 22, 2022 -

AutoNation Ford Panama City responded

Hello Tony, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2022

Jesse, and David Ward of the Service Department do a fantastic job for the customers of Panama City, Florida Auto Natoin Ford. More

by dajoarn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 22, 2022 -

AutoNation Ford Panama City responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Don't hesitate to call us if you ever need anything. Be safe on the road!

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