AutoNation Ford Panama City - Service Center

The staff were friendly, knowledgeable and wearing mask. I was greeted immediately upon arriving for.my appointment and work was completed in about an hour. I would recommend this service group. I was greeted immediately upon arriving for.my appointment and work was completed in about an hour. I would recommend this service group. More

Courteous and professional is why this place is so good. They checked first that they had the parts and completed everything in the same day. Thank you Ford! They checked first that they had the parts and completed everything in the same day. Thank you Ford! More

There were some challenges with communication - had trouble reaching anyone at the service department via phone and there was a mixup with the method by which I was to receive my estimate. I also had trouble reaching anyone at the service department via phone and there was a mixup with the method by which I was to receive my estimate. I also had some concerns with the way the estimate was presented, but at the end of the day the service was good and the staff members I dealt with were very helpful and informative. It feels like the issue may be with the tools/processes provided to the staff rather than the employees themselves. More

Had to wait two hours for a scheduled oil change. I found this to be totally unacceptable. this to be totally unacceptable. More

Very professional and kept me informed on the progress of my vehicle I highly recommend this dealership my vehicle I highly recommend this dealership More

The service was great, the wait time was very minimum The service was great, the wait time was very minimum considering what needed to be complemented. The service advisor Vic was very detailed in what The service was great, the wait time was very minimum considering what needed to be complemented. The service advisor Vic was very detailed in what they had to do. More

My 2011 Fiesta is well maintained by My Ford dealer. The staff is courteous and professional so I am never stranded on any road. staff is courteous and professional so I am never stranded on any road. More

Everyone was very polite and helpful especially James and Tim. It was our first visit to the dealership Tim. It was our first visit to the dealership More

David Ward was absolutely great to work with. He keep me updated through the entire repair period. updated through the entire repair period. More

We purchased our Ford Escape at this dealership. They have provided excellent service and the fees were very reasonable. James was very helpful in making suggestions to use the points I accumulated to h have provided excellent service and the fees were very reasonable. James was very helpful in making suggestions to use the points I accumulated to help with costs. They completed my maintenance in a very reasonable time. More