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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
731 Reviews

731 Reviews of AutoNation Ford Panama City - Service Center

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February 17, 2022

They were quick to get me in for service also James communicated what needed to be worked on and listened attentively . More

by mmalcom30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Maddox
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Feb 19, 2022 -

AutoNation Ford Panama City responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

February 17, 2022

As a visitor to PCB for the month of Feb. I was dismayed to find myself with a tire problem. I reached out to the Ford dealer and they were very quick to accommodate my request for an appoin More

by Rillsie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Mark McDonald
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Feb 18, 2022 -

AutoNation Ford Panama City responded

Hello Rillsie, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

Wait times are outrageous, customer service was nice but other than that it was nice More

by Dylanglass1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
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Feb 18, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2022

AutoNation Ford Panama City has awesome customer service. I showed up a day early (my mistake) for my appointment (F-250) and Victor Reynosa (My service advisor) worked me right in and their team did an a More

by jhollidayconstruction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
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Feb 17, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

February 15, 2022

Prior to Covid-19 and the Feds shutting most things down and paying people to not working this WAS a fine dealership for servicing your vehicle. Now ... My truck sat there for a month and didn't even get ho More

by stemurr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Feb 17, 2022 -

AutoNation Ford Panama City responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Stemurr1. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Feb 17, 2022 -

stemurr1 responded

Like I said, I was without my vehicle for a month, A MONTH. How well can you operate with only an RV to drive to get groceries, appointments, etc. TOTALLY Crap that you sat on my vehicle for a month and didn't touch it. Safety has nothing to do with it, this is pure neglect.

February 14, 2022

Didn’t change my filter with the transmission fluid. Claimed I didn’t ask for it. More

by Nimrodtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
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Feb 16, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you. Take care!

February 14, 2022

The dealership is very customer oriented. The staff is very accommodating, and efficient. I'm especially impressed with David Ward and his attentiveness to my needs. David is a tremendou More

by lquickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
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Feb 16, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! If you need more help, our team is available to talk -- safe travels!

February 10, 2022

Fast service for the repair of power steering and a fair price for set of new tires. More

by cbiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
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Feb 14, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2022

Great customer service got my tires and was out the door very happy with the service. More

by chalinamacha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Feb 12, 2022 -

AutoNation Ford Panama City responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 06, 2022

Jamie my service adviser was super nice and they got my service done in record time !!! thank you Auto Nation of Panama City and thank you Jamie for a super service job on my super duty and for the friend More

by Scschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Feb 09, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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