AutoNation Ford Panama City - Service Center

Second time I have been to this dealership. I am always impressed by their service. Appreciate the quality of their work. Customer service is excellent I am always impressed by their service. Appreciate the quality of their work. Customer service is excellent More

The staff members are friendly and very knowledgeable. They did an Outstanding job. Quality work and very efficient! They did an Outstanding job. Quality work and very efficient! More

Beyond, The original purchase of my Car, I have had 2 previous services here at AutoNation Ford Panama City, both of which were "Excellent!" and a "Great Experience!" As for the service rendered on Febru previous services here at AutoNation Ford Panama City, both of which were "Excellent!" and a "Great Experience!" As for the service rendered on February 17, 2022, it too was as "Excellent" and as "Great an Experience" as the first two services were. When I pulled up into the service lane the man who greeted me as I stepped out of my car was so "Welcoming and Gracious" , as was the man behind service counter (Vic} who set my needed service in motion. More

From the time I arrived until we left it took 1 3/4 hours, work was completed in a 45 minutes the rest of the time was spent trying to get final bill and pay. The front desk individual had to continue hours, work was completed in a 45 minutes the rest of the time was spent trying to get final bill and pay. The front desk individual had to continue to try and get parts to respond with bill. When finally completed tried to get Ford pass updated never was completed. Normal time to get this service at other Ford dealers is about 45 minutes. Will be sure to get service at a different Ford dealership More

I wanted to make sure my truck was taken care of and the dealership was the best place dealership was the best place More

David Ward was very helpful in explaining the problems in trying to get parts for repair with current market conditions. trying to get parts for repair with current market conditions. More

Good service,it only took a little over an hour. The only issue I had was it took me a month to get in for a 10k oil change and rotation The only issue I had was it took me a month to get in for a 10k oil change and rotation More

They were quick to get me in for service also James communicated what needed to be worked on and listened attentively . communicated what needed to be worked on and listened attentively . More

As a visitor to PCB for the month of Feb. I was dismayed to find myself with a tire problem. I reached out to the Ford dealer and they were very quick to accommodate my request for an appoin I was dismayed to find myself with a tire problem. I reached out to the Ford dealer and they were very quick to accommodate my request for an appointment. My auto was repaired, all questions answered and sent on my way in about 45 min. Thank you for your service, I really appreciate you! More

Wait times are outrageous, customer service was nice but other than that it was nice other than that it was nice More