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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
728 Reviews

728 Reviews of AutoNation Ford Panama City - Service Center

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March 26, 2022

I always use AutoNation to service my 2017 Ford F-150 Truck. They offer service you can depend on! More

by tlcpsj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 29, 2022 -

AutoNation Ford Panama City responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 25, 2022

Victor took care of our problem like we were family. . awesome service on our f-350 . More

by Jpmcraejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 30, 2022 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

My truck was there on 2 occasions, one for 3weeks and one for 4weeks, they made no repair on my truck. I like the people at the dealer. But my truck has same problem as when I took it there. The problem More

by Terrytolin
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Ward
March 23, 2022

Had an appointment for 9:30 on Saturday 19 March. My vehicle in the service area for 1 hour and 45 minutes.when I asked the service writer why it had not moved. He stated he only had 2 technicians fo More

by olierochefort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know any of these people
Mar 26, 2022 -

AutoNation Ford Panama City responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Panama City. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (850) 253-7000 to discuss what we can do to help.

March 21, 2022

Very prompt response upon arrival and a clear description of the work that was requested to be performed. Pleasant waiting area. Very professional service More

by Cws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 25, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2022

This is second visit, 1st visit wasnt good at all. ..very disappointed. This 2nd visit was much better experience! More

by Grandma2blessed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit
Mar 26, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 17, 2022

Had rear differential issue within months of purchase. Took a month to get it fixed after multiple reasons for delay. Days later problem started again. Traded it in Alabama at different Ford dealer More

by bakerj06
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
Mar 22, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (850) 253-7000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 16, 2022

Professional services, the web was not easy to ensure my appointment was entered. Timely service on appointment. More

by jgrc3211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 20, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2022

The issues that I had during my first few service visits seem to have been corrected. The tech was excellent and answered all my questions. At the completion of the service my truck was brought inside. Th More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Mar 18, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 14, 2022

They are very honest and trustworthy. Pointed out some things that attention on my car. More

by Michael_smitDana242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 16, 2022 -

AutoNation Ford Panama City responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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