AutoNation Ford Panama City - Service Center

Had a scheduled appointment and arrived 10 minutes before opening. Was the 4th or 5th car there and it took 25 minutes for them to get me checked in. Asked if I could leave my truck and was told no because opening. Was the 4th or 5th car there and it took 25 minutes for them to get me checked in. Asked if I could leave my truck and was told no because they had to get all of my information. The only information they asked for was my phone number. I was already in the system. If I didn't have the warranty that covered my service I would be going to support local small businesses. Next service due sticker is ineligible so I have to depend on the computer to track my service. More

David Ward has been an outstanding Service Manager for us for going on two decades and multiple vehicles. He has always been attentive to our service needs and never fails to follow up and keep us apprised o for going on two decades and multiple vehicles. He has always been attentive to our service needs and never fails to follow up and keep us apprised of customer decision points. I return to this AutoNation year after year because of David and his team. More

I had an appointment with David to have my car serviced. He is always prompt, pleasant, and professional! He willingly answers any questions or concerns. I’ve dealt with him for years- he’s the best! He is always prompt, pleasant, and professional! He willingly answers any questions or concerns. I’ve dealt with him for years- he’s the best! More

Great job. Show up at opening time without an appt and was taken care right away. Show up at opening time without an appt and was taken care right away. More

I went in for an oil change that I paid for when I bought my Mustang. That was not in the computer and it took some research to confirm that I had four prepaid oil changes. That info should be readily av my Mustang. That was not in the computer and it took some research to confirm that I had four prepaid oil changes. That info should be readily available on my car's info in the computer. Well with the oil change, the processing agent determined that I needed new tires. I agreed and bought a new set. More

AutoNation provided us with great customer service! We had get service done on our company vehicle and they were thorough and timely! We had get service done on our company vehicle and they were thorough and timely! More

The Service department staff listened to the reasons I brought the vehicle in. They provided updates as they looked into the issues I identified and professional recommendations on how to resolve the issu brought the vehicle in. They provided updates as they looked into the issues I identified and professional recommendations on how to resolve the issue. I was pleased with the overall work completed on the vehicle and with the knowledge, professionalism and customer service of the Service technician that assisted me. More

James was very helpful with my visit yesterday. I appreciate his time and attendance to my truck. I appreciate his time and attendance to my truck. More

I previously had terrible experiences AutoNation of Crestview so I switched back to where I bought other vehicles AutoNation in Panama City went for a general maintenance on my 2021 F150 and it was the Crestview so I switched back to where I bought other vehicles AutoNation in Panama City went for a general maintenance on my 2021 F150 and it was the fastest service appointment I’ve ever had and the staff was very helpful in the process of finding my maintenance packages. More

Had scheduled appointment. Had another issue I thought was resolved from another dealership but was not. They were able to address the new and old issue and did a great job Had another issue I thought was resolved from another dealership but was not. They were able to address the new and old issue and did a great job More