AutoNation Ford Panama City - Service Center

i made an appointment to take my vehicle in for air-conditioning repair. after a day & a half of not hearing from anybody i called to get the status. they said it would be at least 5 to 7 days befo air-conditioning repair. after a day & a half of not hearing from anybody i called to get the status. they said it would be at least 5 to 7 days before they even looked at the vehicle. i can not afford to have my car sitting on the lot for that amount of time with nothing done. i went to pick up the vehicle and cancel my service and the people in the service dept. were very rude, particularly the service manager. it took them over a half-hour to even find my keys so that i could take my car. i will never go back to autonation for service or to buy a new vehicle. i have never encountered such rude, incompetent service department. More

Did a great job rep explaining long to take to ckeck tire out own Ford Escape out own Ford Escape More

Albeit my truck was ready three (3) business days later, I did not have an appointment and they were accommodative. They were great with completing the work and delivering to my window timeline. I did not have an appointment and they were accommodative. They were great with completing the work and delivering to my window timeline. More

Service was great, got my vehicle in and out with no issues. Lori Adair, Service Advisor was very professional, courteous, and knowledgeable. Thank you Lori for your awesome service. issues. Lori Adair, Service Advisor was very professional, courteous, and knowledgeable. Thank you Lori for your awesome service. More

Service very good, James Maddox was very professionial and courteous. Will us again. Thank you and courteous. Will us again. Thank you More

Every time I get the highest level of service. Jesse Norton thank you and the whole team! Best service! Jesse Norton thank you and the whole team! Best service! More

The quick service was great. They took care of a recall on the passenger airbag in the same day. I would recommend This dealership for fast and professional service. Ask for Lori They took care of a recall on the passenger airbag in the same day. I would recommend This dealership for fast and professional service. Ask for Lori Adair Service Advisor. More

Very helpful in getting a refund for a recall that I paid for prior to recall. for prior to recall. More

I had an appointment to get 4 tires replaced and an oil change. Lori helped me out by getting my price down with rising costs in oil, etc. In addition, I was quoted a lower price on mount and balance when change. Lori helped me out by getting my price down with rising costs in oil, etc. In addition, I was quoted a lower price on mount and balance when my tires were initially ordered. When I arrived for my appointment, Lori quoted me a higher price. When I mentioned the difference in price, Lori worked to get it down, which I appreciate. A few things that I noticed when I picked up my truck: 1) the right front tire pressure was about 8 psi lower than the other 3. I put air in it myself today. I’m hoping this was an oversight and there’s nothing wrong with the tire. 2) They didn’t do an Oil reset (no biggie), but they also didn’t put a new sticker on my window to indicate when my next oil change is due. Maybe I shouldn’t rely on those, but they are extremely helpful in keeping me on track with maintenance. Overall good job thus far. More

Professional, prompt return on 2 Ranger Recalls. Customer service left their cell phone number with me in case I wanted to check on status or wanted to verify pick up time . Once the recalls were se Customer service left their cell phone number with me in case I wanted to check on status or wanted to verify pick up time . Once the recalls were serviced, they drove my trucks around to me and provided an explanation of the recall status to include the life time condition of the tires on both vehicles. The trucks were returned clean. More