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AutoNation Ford Panama City - Service Center
Panama City, FL
728 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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728 Reviews of AutoNation Ford Panama City - Service Center
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May 24, 2022
I love my super duty ,l only take it where it came from and James never let's me down. Got me in and out on what was scheduled also on what wasn't. Truck is newer however she drove like she was fresh off t and James never let's me down. Got me in and out on what was scheduled also on what wasn't. Truck is newer however she drove like she was fresh off the lot again. More
by hamptonlawnscape
Employees Worked With
James
May 20, 2022
Horrible. Three days after I purchased my vechical. The motor had to be replaced. Thank God for warranty. I had navigation before engine change and after that Three days after I purchased my vechical. The motor had to be replaced. Thank God for warranty. I had navigation before engine change and after that for 5 months service department could not figure out how to get navigation back. I was told 4 or 5 different reasons. So is it false advertising for my vechical or what .i do have all papers and copy of window sticker that states it has navigation. And even service manager David and sells person Will. Admitted that the navigation was there. But Steve Martin manger of lots for ford pamama city was not interested in resolving the issues they caused. Absolutely discussing person in representing FORD. I will never recommend that location and will drive 100 miles away before I would ever go back.also back in December I had them change oil and rotate tires. I have directional tires. And when my husband looked at tires 30 days later the tires where put on wrong. The directional tires are clearly marked with arrows. This is very dangerous and things could have been alot worse. Lucky for them I guess. So sick over this whole experience. More
by Debbie Peterson
Employees Worked With
Steve Martin,Will sales,David service,John service
May 19, 2022
They have treated me very well. On time service, vehicle promised on the correct day. The only thing that could have been better was a loaner vehicle to use but none were available. On time service, vehicle promised on the correct day. The only thing that could have been better was a loaner vehicle to use but none were available. More
by lt.heath
Employees Worked With
David Ward
May 17, 2022
My AC quit working in February and I tried to get it fixed and found out I had to have N appointment. That is fine but I could not get an appointment until May. Two months to get an appointment is not v fixed and found out I had to have N appointment. That is fine but I could not get an appointment until May. Two months to get an appointment is not very good service. More
by tstinebuck
Employees Worked With
John Meola
May 16, 2022
i made an appointment to take my vehicle in for air-conditioning repair. after a day & a half of not hearing from anybody i called to get the status. they said it would be at least 5 to 7 days befo air-conditioning repair. after a day & a half of not hearing from anybody i called to get the status. they said it would be at least 5 to 7 days before they even looked at the vehicle. i can not afford to have my car sitting on the lot for that amount of time with nothing done. i went to pick up the vehicle and cancel my service and the people in the service dept. were very rude, particularly the service manager. it took them over a half-hour to even find my keys so that i could take my car. i will never go back to autonation for service or to buy a new vehicle. i have never encountered such rude, incompetent service department. More
by abbottappraisal
Employees Worked With
service manager
