Back

AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
734 Reviews

735 Reviews of AutoNation Ford Panama City - Service Center

Sort by
October 14, 2023

I brought my Lincoln in for service and inspection on a Saturday morning. I was please with the service department. More

by bluecatjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 16, 2023 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2023

My service writer was very helpful and kept me informed about the service. I will be calling him shortly to o order tires. He also made sure the gauges were the way I liked them More

by Linda Somero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Meola
Oct 09, 2023 -

AutoNation Ford Panama City responded

Hi Linda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Friendly reception and check in . Clean restroom. Spacious waiting area . Was kept informed on status of service. More

by Cfbax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Adair
Oct 10, 2023 -

AutoNation Ford Panama City responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

I am writing about the service rep and mechanic who serviced my car. They both did an excellent job in communicating, listening to my service concerns and making recommendations to what needs to be I More

by fjbturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Oct 07, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 03, 2023

Worst service department ever I’ve made for temps with four separate problems, and each one resulted in me, leaving without any resolution the most recent was I had to make an appointment, which took six More

by Unsatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Oct 05, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one.

October 02, 2023

Make us wait to long to someone say hello , welcome or smiles, employees don’t look happy, I have a nissan car and the costumer service is way better. Hope ford has better costumer service and happy empl More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenessa
Oct 04, 2023 -

AutoNation Ford Panama City responded

Hi Javier, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (850) 253-7000.

Oct 04, 2023 -

Javier responded

I just want a better costumer service that all. Thanks

October 02, 2023

The service person was top notch Allitia went out of her way to help us as we were traveling. We will always be grateful More

by wwswold
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Allitia
Oct 04, 2023 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

Outstanding and professional service, very much satisfied. Will most definitely tell my friends and family how excellent character and professional service has always been a trademark at this deale More

by Kropp5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Oct 02, 2023 -

AutoNation Ford Panama City responded

Hi, we are very happy we could provide you with a positive experience! Drive safe, and we'll see you on the road.

September 11, 2023

Grat work and very courteous. Long wait for vehicle maybe due to short hand workers More

by rockotazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenessa bulls
Sep 15, 2023 -

AutoNation Ford Panama City responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 10, 2023

The facility is clean and attractive, the representative was knowledgeable and personable. The mechanic work was done out of sight of customers, so I can only assume their work to be up to dealership standa More

by nkj19
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative
Sep 14, 2023 -

AutoNation Ford Panama City responded

Hello, it means so much to us that you chose our dealership! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

...
4
...