AutoNation Ford Panama City - Service Center

James was very easy to work with! Great service ! Time of service was right on . Great service ! Time of service was right on . More

I want to thank Lori in the service dept. She was great in taking my car in even if I didn't have an appt. Lori did an excellent job in keeping me up to date on the status of my car. Thanks a She was great in taking my car in even if I didn't have an appt. Lori did an excellent job in keeping me up to date on the status of my car. Thanks again. More

After waiting three months for a part for my F150 & four months for the install my part was lost. I scheduled time off from work and when I got to the dealer for my appointment I was then told the part was months for the install my part was lost. I scheduled time off from work and when I got to the dealer for my appointment I was then told the part was no longer there. Was told by manager he was new and not the cause of the problem. Was later told that the part had been the wrong part and it was sent back. If so why was I not contacted to reschedule the repair? Was then told the part was of back order with no delivery date. It now been ten months still no part. More

Great service and kept me informed of progress. Always a positive when using this franchise Always a positive when using this franchise More

Second time I have taken my truck to this dealership to be fixed and nothing done. Made an appointment 5 months in advance. Dropped off. Called and called. No calls back. Had truck for 3 weeks and never lo be fixed and nothing done. Made an appointment 5 months in advance. Dropped off. Called and called. No calls back. Had truck for 3 weeks and never looked at it after waiting months. Worst customer service. Would not recommend at all More

Not the dealership, but there was a female representative that just lied to me in my face. She told me that the service I needed done was going to take multiple days, I said that wasn’t what I was told. She that just lied to me in my face. She told me that the service I needed done was going to take multiple days, I said that wasn’t what I was told. She said it wasn’t a need for me to wait because it wasn’t going to be ready today. So I got a ride home after I left John a voicemail. John M got me situated and took care of. My service was done in under 3 hours. More

I had an emergency car repair while here on vacation & they got the parts & fit me right in. Awesome service & James was extremely friendly & helpful! they got the parts & fit me right in. Awesome service & James was extremely friendly & helpful! More

My F150 was dropped off for 3 recalls and David Ward helped us when the truck arrived. He kept us up to date on the progress, and he called with a setback. My truck was done and now runs great!! Great J helped us when the truck arrived. He kept us up to date on the progress, and he called with a setback. My truck was done and now runs great!! Great Job overall. More

My visit was great, Lori my service advisor was very helpful and checked on me several times with my 2 hour wait. helpful and checked on me several times with my 2 hour wait. More

The service at The Panama City location is outstanding. The staff is friendly, helpful and welcoming. The staff is friendly, helpful and welcoming. More