AutoNation Ford Panama City - Service Center

I usually have bad service with Autonation Panama City. This dealership for some reason or another. My car has been broken into in the past while on the lot. I had purchased a used vehicle and when I went This dealership for some reason or another. My car has been broken into in the past while on the lot. I had purchased a used vehicle and when I went to pick it up they sold it to someone else and said I could buy it off them for a $1000 more! My last service was better, James took care of most of our needs. We did find out after leaving that we have an extended service plan but they did not catch it and charged us for full service. I do not know how much the ESP would of covered but it was concerning we all overlooked it. More

Satisfied with work done on my F-150. I would have given 4-5 stars but for: I was told it would be ready in 4-5 hours. I had an appointment at 9:30 am and called 3 times. Did not get I would have given 4-5 stars but for: I was told it would be ready in 4-5 hours. I had an appointment at 9:30 am and called 3 times. Did not get my truck until after 5:00 pm. More

David Ward is the very best service advisor anyone could ever want. The whole team there is great, all though a lot of the old timers are retiring. Thank you all very much for keeping me on the road. Big E… ever want. The whole team there is great, all though a lot of the old timers are retiring. Thank you all very much for keeping me on the road. Big E… More

Made appointment with potential safety issue and David Ward was able to squeeze me in. Issue was found and now safe to drive. These guys always do a great job. Highly recommend them. Thanks Ronnie R. Ward was able to squeeze me in. Issue was found and now safe to drive. These guys always do a great job. Highly recommend them. Thanks Ronnie R. More

The service dept was very good. They have me a time my truck would be serviced and they had it finished in the time they gave. They have me a time my truck would be serviced and they had it finished in the time they gave. More

Knowing that I have been doing business for the last 8 years or so, at Auto Nation Ford Panama City, it is nice that the service and sales staff are doing the best they can at this time of uncertainty. W years or so, at Auto Nation Ford Panama City, it is nice that the service and sales staff are doing the best they can at this time of uncertainty. With employee shortages, they strive to make all who come in happy. More

Excellent service rep Jim Maddox. And again. Jim Maddox. I'm not at all sure how you organize intake for service but it's a zoo. No logic. Go to one person, sends you down the l And again. Jim Maddox. I'm not at all sure how you organize intake for service but it's a zoo. No logic. Go to one person, sends you down the line to wait again. Organize it and put up some signs. Picking up? Appt? Walk in? Meanwhile 8 people in sales doing nothing. More

Service staff are very friendly and professional. They answered any questions I had, and my truck was ready when promised. Thank you. They answered any questions I had, and my truck was ready when promised. Thank you. More

I was pleased with the latest routine service visit. The service representative was knowledgeable and efficient. The work (oil/filter change, tire rotation, and multi-point inspection) got completed i The service representative was knowledgeable and efficient. The work (oil/filter change, tire rotation, and multi-point inspection) got completed in a timely fashion while I waited in the customer lounge. More

Cowling went bad on 2017 Explorer. Service Manager James Maddox took great care of getting my 2017 Explorer in to get it checked out and get the part on order. 10 out of 10. Service Manager James Maddox took great care of getting my 2017 Explorer in to get it checked out and get the part on order. 10 out of 10. More