Back

AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
729 Reviews

729 Reviews of AutoNation Ford Panama City - Service Center

Sort by
October 26, 2023

Jenessa with the Service department was very helpful and very nice. I would definitely recommend this Service department. More

by chris.l.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenessa
Oct 27, 2023 -

AutoNation Ford Panama City responded

Hi Chris, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Panama City and we hope to be of service again in the future.

October 22, 2023

The service department was very friendly and helpful. They were able to get my service vehicle in and out quickly. More

by Brian B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
Oct 24, 2023 -

AutoNation Ford Panama City responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2023

Just moved her from Georgia and needed an oil change. From the time I arrived I was greeted by several employees wanting to serve me. I like how they took the time to listen to what I was there for. They More

by maureenvick33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New trainer (lady)
Oct 23, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.

October 18, 2023

Brought car in for my prepaid account for oil change and needed new tires which they quoted and ordered. Was difficult to get a service rep to call me back, left three messages. I had to come by to get so More

by sherrycrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 21, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (850) 253-7000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 14, 2023

I brought my Lincoln in for service and inspection on a Saturday morning. I was please with the service department. More

by bluecatjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 16, 2023 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2023

My service writer was very helpful and kept me informed about the service. I will be calling him shortly to o order tires. He also made sure the gauges were the way I liked them More

by Linda Somero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Meola
Oct 09, 2023 -

AutoNation Ford Panama City responded

Hi Linda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Friendly reception and check in . Clean restroom. Spacious waiting area . Was kept informed on status of service. More

by Cfbax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Adair
Oct 10, 2023 -

AutoNation Ford Panama City responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

I am writing about the service rep and mechanic who serviced my car. They both did an excellent job in communicating, listening to my service concerns and making recommendations to what needs to be I More

by fjbturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Oct 07, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 03, 2023

Worst service department ever I’ve made for temps with four separate problems, and each one resulted in me, leaving without any resolution the most recent was I had to make an appointment, which took six More

by Unsatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Oct 05, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one.

October 02, 2023

Make us wait to long to someone say hello , welcome or smiles, employees don’t look happy, I have a nissan car and the costumer service is way better. Hope ford has better costumer service and happy empl More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenessa
Oct 04, 2023 -

AutoNation Ford Panama City responded

Hi Javier, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (850) 253-7000.

Oct 04, 2023 -

Javier responded

I just want a better costumer service that all. Thanks