AutoNation Ford Panama City - Service Center

Still have not had safety upgrade since May 2022. Auto Nation said they would contact me Haven’t heard from them since June Auto Nation said they would contact me Haven’t heard from them since June More

Quality of work, customer service is excellent Quality of work, customer service is excellent Quality of work, customer service is excellent excellent Quality of work, customer service is excellent Quality of work, customer service is excellent More

Excellent customer service! Part for my F150 was back ordered, and Lori went above and beyond to follow up and keep me informed regularly. Likewise the service tech over perfor Part for my F150 was back ordered, and Lori went above and beyond to follow up and keep me informed regularly. Likewise the service tech over performed by finishing the work a day ahead of promised. I've been a loyal customer for 15 years, and this is an example of why! More

Have you ever purchased a 2-year old vehicle (e. g. 2019 F-150) from a local "dealer" (AutoNation Ford - Panama City), plus the Manufacturer's (Ford Motor Company) direct warranty for the extra assur g. 2019 F-150) from a local "dealer" (AutoNation Ford - Panama City), plus the Manufacturer's (Ford Motor Company) direct warranty for the extra assurances of quality and commitment, just to have your vehicle's motor fail in less than 24 months? If so, were you also told it needs a new motor, which is covered by the warranty, but it will take a year or more to get one, and you'll need to rent a car out of your own pocket until Ford is able to "put you on a list" for a replacement motor that is in high demand because they're currently selling them all in the 2022-2023 models? Kind of a specific question, or two, but just curious. This is not what I was taught about Ford, the great American car company, but times change, and over time, some companies shift from promises to profits. Sad to see. More

Appreciate how David Ward gets my truck to the right technician. Truck rides better h than it has it a long time… Thanks technician. Truck rides better h than it has it a long time… Thanks More

Service writer was friendly and knowledgeable. 1 hour for scheduled oil change seemed a little long. Asked about troubleshooting rear window defog, was told that I would have to schedule 3-5 days 1 hour for scheduled oil change seemed a little long. Asked about troubleshooting rear window defog, was told that I would have to schedule 3-5 days to leave my daily driver - seems excessive. More

Second time there and it has been very quick and a very good experience each time we have brought our vehicle too Ford AutoNation Panama City good experience each time we have brought our vehicle too Ford AutoNation Panama City More

During trying times that was not the dealerships fault because lightning knocked out there whole power . I was able to bring back later and have my issue fixed. because lightning knocked out there whole power . I was able to bring back later and have my issue fixed. More

John Meola is an outstanding service manager. He professionally handled my truck problem. Outstanding service as usual. He professionally handled my truck problem. Outstanding service as usual. More

Everybody is very nice I think Jesse was who I talked with very professional peron with very professional peron More