AutoNation Ford Panama City - Service Center

Service Writer was excellent. Service performed was acceptable. Just took almost 4 days to get vehicle looked at. Service performed was acceptable. Just took almost 4 days to get vehicle looked at. More

I walked in to make an appointment for inspection underneath my F350 after an encounter with debris on the freeway. Lori Adair asked if I had some time then and took the truck right in. They did the underneath my F350 after an encounter with debris on the freeway. Lori Adair asked if I had some time then and took the truck right in. They did the underside inspection of the frame and suspension and also the hoses and belts. Then sent me a walk under video. There was no charge for the inspection. Good job. More

John Kirby was very professional and responsive to my needs. He was informative and the reason why I came back to AutoNation from the Tallahassee Ford dealership and service center. Thank you AutoNation needs. He was informative and the reason why I came back to AutoNation from the Tallahassee Ford dealership and service center. Thank you AutoNation and John. More

I had an online appointment and it didn't end up showing on Auto Nations' calendar. Mr Kilroy still honored the appointment and corrected the problem I had with my F150. His Customer Service Skills were o on Auto Nations' calendar. Mr Kilroy still honored the appointment and corrected the problem I had with my F150. His Customer Service Skills were outstanding and he displayed exceptional Professionalism. Auto Nation should strive to get more employees like him on their workforce! More

Upfront pricing on their services offered and they are always quick with anything that they do to my vehicle. always quick with anything that they do to my vehicle. More

I went in for a simple oil change and tire rotation. Once I got home, I noticed 2 missing lug nuts, another one was about to come out, 4 more were loose, and my center cap had came off. Called the deale Once I got home, I noticed 2 missing lug nuts, another one was about to come out, 4 more were loose, and my center cap had came off. Called the dealership around 4:30PM and was told this wasn’t a good time to call and that I should call back tomorrow. Once I was able to get ahold of the service advisor, they said they would pay for replacement lugs and cap. However, no discount on the service was offered. You should not have to double check the work! More

I’m new to the area and found them very helpful and easy to work with. Thanks to work with. Thanks More

The entire staff at AutoNation is great. John synced my phone for me and it took him a mere few minutes. Kind of funny; no complaints from me, but they listed my red escape as blue and I r John synced my phone for me and it took him a mere few minutes. Kind of funny; no complaints from me, but they listed my red escape as blue and I really got a kick out of it. I will need somebody to send me information on how long and if they can fix my drivers side window as it does not go up all the way. Thank you for being fast and friendly More

David Ward was prompt and polite. The issue was diagnosed, clearly communicated and resolved quickly. Many thanks! The issue was diagnosed, clearly communicated and resolved quickly. Many thanks! More