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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
742 Reviews

742 Reviews of AutoNation Ford Panama City - Service Center

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November 05, 2022

Mechanic Bobby works extremely hard to get to the bottom of every problem I have with my truck! David in Service goes above and beyond to walk me through all the headaches in getting repairs done. Thank you More

by weather_cloud19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward (Service) & Bobby (Mechanic)
Nov 13, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 04, 2022

Arrived at my appointment time and my truck was finished one hour before promised time. Polite and courteous. More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Horton
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 04, 2022

This was a visit to correct a recall. My vehicle was returned before the allowed time give when I dropped it off. Very pleased. More

by ckmicele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

Staff was very helpful, couldn't get an appointment but they squeezed me in anyways and did extra work. Thanks Autonation More

by Vikesbigcountry70jdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 04, 2022

The work was done in a timely manner. Each step was explained and good estimates were given. Every one was friendly. More

by Bstew74706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The new girl one month, Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2022

Dealership is fine, no complaints about cleanliness or facilities. Amount of time required to get a service appointment is terrible. Six weeks to get an oil change appointment is un acceptable More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

November 03, 2022

Addressed all of my concerns with our car, communicated effectively and went above and beyond to make sure all the services were done to satisfaction. More

by Loyola92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2022

Professional, straight forward, excellent job. Price doesn't break the bank. Relaxing wait area , perfect More

by Ruger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Nov 12, 2022 -

Ruger responded

sartainj@live.com

November 03, 2022

Lori went above and beyond to make sure I was taken care of and kept in great communication More

by K’lyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2022

My review is more directed at the Service Writer Jesse. Awesome !! Had an issue with my new 2022 Bronco. Visiting PCB, Bronco would not move. ABS malformation setting NO GO!! 2 to 3 days wait. Ugh, J More

by Trayburn1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, in service
Nov 11, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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