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AutoNation Ford Panama City - Service Center
Panama City, FL
732 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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732 Reviews of AutoNation Ford Panama City - Service Center
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December 16, 2023
In spite of the current parts/labor issues Ford was having, Amber our Service Advisor at AutoNation Ford Panama City provided us with timely updates with the issues our vehicle was having. Amber pro having, Amber our Service Advisor at AutoNation Ford Panama City provided us with timely updates with the issues our vehicle was having. Amber provided professional and courteous customer service. Excellent job! More
by George
Employees Worked With
Amber, John Meola
December 13, 2023
What I appreciated the most was that the service advisor was not only helpful but should also have the title customer care representative. The facility at AutoNation, Panama City FL is modern, clean, and a was not only helpful but should also have the title customer care representative. The facility at AutoNation, Panama City FL is modern, clean, and a comfortable place to wait. Courtesy transportation at drop off and pick up was prompt and much appreciated with a driver who well represented the dealership. More
by whjenkinsjr
Employees Worked With
Taylor
December 04, 2023
It was a great experience with friendly and courteous service personnel. Professional and easy to work with. Ensured my vehicle was taken care of and will definitely return. Kudos to all! service personnel. Professional and easy to work with. Ensured my vehicle was taken care of and will definitely return. Kudos to all! More
by Pineapplewilly
Employees Worked With
Taylor
November 16, 2023
Horrible service department and communication. Made an appointment for 6 weeks out, dropped off vehicle with parts for warranty work inside the vehicle. Also needed a recall fixed. Vehicle was kep Made an appointment for 6 weeks out, dropped off vehicle with parts for warranty work inside the vehicle. Also needed a recall fixed. Vehicle was kept for 2.5 days with limited communication. Several messages left for service advisor. Refused to call and only text. Only response given was they couldn’t do the work because it was raining. Picked up truck without work completed. Worst service from a dealership I have ever received. Waiting on response from GM and corporate now. Hoping for a resolution soon. More
by FordF1502023
Employees Worked With
Lorie
November 16, 2023
I always take “Big Gus” ,lol to Autonation for service. Lori takes Excellent care of me, and Its a Pleasure to see her and work with her , Every Time, Thanks Lori A. Lori takes Excellent care of me, and Its a Pleasure to see her and work with her , Every Time, Thanks Lori A. More
by Foldham
Employees Worked With
Lori Adair
November 13, 2023
First time. So far so good haven’t experienced enough visits to really make it honest decision, that’s for people have been courteous and knowledgeable. So far so good haven’t experienced enough visits to really make it honest decision, that’s for people have been courteous and knowledgeable. More
by kenharts
Employees Worked With
Don’t remember
November 11, 2023
Servicio professional muy amable personal servicio rapido lo recomiendo En la Sala de espera hay aperitivos mientras hacen servicio al carro tomar un cafe lo recomiendo En la Sala de espera hay aperitivos mientras hacen servicio al carro tomar un cafe More
by Antonio
Employees Worked With
Jenessa bulls
