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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
729 Reviews

729 Reviews of AutoNation Ford Panama City - Service Center

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January 03, 2023

Great customer service, in for a oil change, only complaint is there was a long wait time to get oil changed, I do know there is a vast shortage on work labor these days! But it was a great service!! More

by Wilbur.house
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 06, 2023 -

AutoNation Ford Panama City responded

Hi Wilbur, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (850) 253-7000 so we can assist you further.

January 03, 2023

Easy appointment and ride home! Great job on work they were ask to perform! Would recommend them to anyone! Thanks Jesse More

by jcsasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 05, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 03, 2023

Satisfied with the service. However, I made an appointment to have the truck worked on and was told it would take up to a week before they could get to it and make a diagnosis. More

by geoffery.schwind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Norton
Jan 06, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (850) 253-7000. We look forward to hearing from you.

January 02, 2023

We were very please with the communication from our Service agent. They went above and beyond to ensure we knew what was wrong with our car as well as what they were going to do to fix everything. Th More

by golfermom2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jan 05, 2023 -

AutoNation Ford Panama City responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2022

John was amazing from start to finish! Kept me informed while I waited for my car More

by Kandiekane91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 02, 2023 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

December 25, 2022

I recently had to take my Jeep in for some warranty work and Jesse in service went above and beyond to make sure it all got done. More

by Ryantoops11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 29, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 23, 2022

I dropped my f150 for warranty service. After two weeks they told me they need order hybrid batteries for my 2021 f150. The dealer removed fuel tank and replaced my hybrid batteries under c More

by jesupmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maddox
Dec 26, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you.

December 23, 2022

I have no love for this dealship, but I love my Escape. The dealership to me is all about money.I had an app for a recall, after I left my vehicle & came home I got a call that my parts were not there. I w More

by mamawbythebeach
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Not the employee
Dec 26, 2022 -

AutoNation Ford Panama City responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000 -- we hope to hear from you soon. Take care!

December 23, 2022

Great place to purchase a vehicle. I would recommend to everyone I know. Thank you More

by staceymerritt2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Dave
Dec 26, 2022 -

AutoNation Ford Panama City responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Panama City and we hope to be of service again in the future.

December 22, 2022

We usually get great service. ..just wish they would update online service information at the Ford site on maintenance accomplished. More

by Pineapplewilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 26, 2022 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

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