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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
728 Reviews

728 Reviews of AutoNation Ford Panama City - Service Center

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March 16, 2023

From John K. in service, Jesse in tech, and the shuttle driver, all service is top- notch! Wouldn't take my '08 Ranger anywhere else. More

by davisbrendaa61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John K (service intake), Jesse ? (service bay tech)
Mar 19, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 11, 2023

They keep your vehicle for multiple days without touching it. I took it in AGAIN for the same issues and after 3 1/2 weeks of not having my truck they finally replaced the transmission (only 8K miles on the More

by Scout302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Meola
Mar 16, 2023 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. Please call our General Manager at (850) 253-7000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 10, 2023

Jesse Norton always does an awesome job. He always makes sure that everything is done before he notifies me that my Lariat is ready to go. Thank you Auto Nation! More

by wgm829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Norton
Mar 13, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Drive safe, and we'll see you on the road.

March 09, 2023

Lori was great! Repair time was shorter than expected or predicted. Very happy with the service. More

by kethorndyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Mar 13, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

The dealership has improved greatly in the past 6 months. Only issue was getting to someone who could schedule an appointment and then getting to my tech. rep. to inquire about the work. The rep. who I dealt More

by belinda30312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Meda
Mar 13, 2023 -

AutoNation Ford Panama City responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.

March 03, 2023

Always exceptional service and customer care by the AutoNation team. Kirk and David Ward go above and beyond to make sure your needs are met in a timely manner. More

by Jaxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward, Kirk, Jackson Niolet
Mar 07, 2023 -

AutoNation Ford Panama City responded

Hi Jaxon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 02, 2023

Ford dealer space was clean and they provided coffee and hot chocolate while I waited the employees were very nice and That’s why I have my car serviced there More

by shanstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only one name I remember was Tina I think
Mar 06, 2023 -

AutoNation Ford Panama City responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 27, 2023

Great people to work with. Great service and timely matter. Very fair to do business with More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk and a very sweet young lady
Mar 06, 2023 -

AutoNation Ford Panama City responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

200,000 mile service. Changed fuel filters when told not to. Did fix line to windshield washer but not the way I would of done it. More

by William Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 23, 2023 -

AutoNation Ford Panama City responded

Hi William, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

February 20, 2023

I was able to make a same day service appt for my 2020 F150. The dealership was busy, but still managed to take of my truck timely. The service manager was polite and attentive with updates on my vehicle More

by Megan Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Feb 24, 2023 -

AutoNation Ford Panama City responded

Hi Megan, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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