AutoNation Ford Panama City - Service Center

Called and appointment was made with ease. Showed up early and got me in quickly. Explained one of the issues about the light could take more time than one day, which I declined service on. Ho Showed up early and got me in quickly. Explained one of the issues about the light could take more time than one day, which I declined service on. However, Lori was able to get the technician to look at the problem and she was able to find a replacement part and notified me immediately. She even was able to supply me with video showing the issue. I appreciate the work done and now I feel more safe driving my family around! More

My car broke down for a tire patch and they were able to fix it for me. Thanks fix it for me. Thanks More

The service department has improved. They were courteous and professional and very customer-oriented. Great service! They were courteous and professional and very customer-oriented. Great service! More

Service writer was excellent. She was efficient, friendly and knowledgeable about what I needed done. She should be given some kind of award because of her excellence. She was efficient, friendly and knowledgeable about what I needed done. She should be given some kind of award because of her excellence. More

after having routine maintainace and numerous recalls they say our tires are bad - maybe- they fixed two tires after we got car home tire went flat and won't hold air-thanks for fixing my tire -now i hav they say our tires are bad - maybe- they fixed two tires after we got car home tire went flat and won't hold air-thanks for fixing my tire -now i have to worry about what else they touched More

Walked into the service department and waited about 10 minutes and no greeting from staff. We were finally greeted properly by John Kilroy after he finished working with another customer although there we minutes and no greeting from staff. We were finally greeted properly by John Kilroy after he finished working with another customer although there were 3 other manned kiosks with no customers and they were on their cell phones. More

I myself am a service advisor and would be fired if i treated my customers the way i was treated. I called for 3 weeks trying to make an appointment. I spoke to a lady who took a message, Mr. Ward who I treated my customers the way i was treated. I called for 3 weeks trying to make an appointment. I spoke to a lady who took a message, Mr. Ward who I left messages with with no response after promising a call back, and a gentleman names Jonathan who promised a call back as well and never called. I then drove up there and dealt with kirk who was very promt in helping me get an appointment. On appointment day I dealt with Jenessa who was amazing. I found issues with the work and she was very helpful with seeing the issues through. I will likely not return due to the 3 weeks it took to get an appointment. More

I like the dealership because they go the extra mile to insure the problem and the items are taken care of insure the problem and the items are taken care of More

I love Autonation Ford. This is my second Mustang I've purchased. Great management team and I love my service advisor, David Ward. This is my second Mustang I've purchased. Great management team and I love my service advisor, David Ward. More

They did a very good job and they were really good and nice to me. nice to me. More