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AutoNation Ford Panama City - Service Center

Panama City, FL

4.3
729 Reviews

729 Reviews of AutoNation Ford Panama City - Service Center

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June 08, 2023

We had problems in the beginning but Autonation did work of the problems and did fix them. More

by Darline2400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Tom
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Jun 12, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2023

I have consistently received great service and good recommendations. When something was not quite right, they resolved the issue. More

by jsorci56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Meola
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Jun 12, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

I only trust a couple of people in the service department John and Lori but the sales in the worst More

by Mawade1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori,
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Jun 11, 2023 -

AutoNation Ford Panama City responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

June 06, 2023

This dealership is one of the very best. We have had the opportunity to take our vehicle back for service and we are very pleased with the great service they give us. More

by Joyceandbuck75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 09, 2023 -

AutoNation Ford Panama City responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

June 02, 2023

Greeted promptly & professionally. Work was completed ahead of given estimate. Service representative went over the service provided and ensured I had no questions. More

by Cuatdswamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jun 06, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

Brought my truck in for routine maintenance oil change, they didn’t try to sell me anything that i didn’t need. Just informed me of what will be needed soon. More

by ryancotton2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 05, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 01, 2023

Great service, Lori kept me updated on the process and the repairs were completed on time. More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Adair
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Jun 05, 2023 -

AutoNation Ford Panama City responded

Hi Keith, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Over my 51 years of driving 85% of it owned Ford vehicles. I can truly say that this is the very best dealership I have ever dealt with over my driving career. More

by Ford Man 58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Jun 05, 2023 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Lori is a rock star! She goes above and beyond to ensure an excellent customer experience! More

by terry.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Report | Print
May 30, 2023 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Great service as always the service team and mechanics know their business and do a great job More

by Jimmy Cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 29, 2023 -

AutoNation Ford Panama City responded

Jimmy, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

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