AutoNation Ford Panama City - Service Center

I was on a trip in the area and my truck quit working. This was a close (1.25 hours) dealer to have my truck towed to. It was over a week before anybody could look at it and then parts were ordered and This was a close (1.25 hours) dealer to have my truck towed to. It was over a week before anybody could look at it and then parts were ordered and more parts ordered till it was determined that lightning probably struck the truck. The main problem I have with the service department is when you leave a message to call you, it might be a week before you here from them. No one checks messages of employees off, sick, vacation, or other reasons they would be absent. I even left a message for the General Manager to call me and told him about the issue and I have yet to receive a call back. This is bad business not returning calls. This is a issue I feel needs addressing. More

They don't even communicate in advance how much the service is going to be, before having work done. and then they expect you to magically come up the money to pay for it. service is going to be, before having work done. and then they expect you to magically come up the money to pay for it. More

every one was very helpful with finding the right product for my car, and answering questions I had! for my car, and answering questions I had! More

Always have had good service here and service reps are always helpful and courteous and go the extra mile always helpful and courteous and go the extra mile More

I had work done at Chiploa ford and was worried with my truck acting up. This 5 star review is for Emily Wilson! She went above and beyond to contact the other dealer for help with my issue. She didn't hav truck acting up. This 5 star review is for Emily Wilson! She went above and beyond to contact the other dealer for help with my issue. She didn't have to either. I was a walk in. Grateful for her work ethics!! More

Worst buying experience I have ever had! I left a couple of valuables in my trade, talked in person to the salesman the next day, never heard back from him. Sent e-mails and made phone c I left a couple of valuables in my trade, talked in person to the salesman the next day, never heard back from him. Sent e-mails and made phone calls to Finance Department with no response. Service is the worst - had my truck for 10 hours, then told me I couldn't get the truck back until after the weekend. More

My service rep, Janessa was very helpful and professional. All went well and very promptly. professional. All went well and very promptly. More

David Ward did a great job. The mechanic was very efficient as well. The video was quite informative.The The mechanic was very efficient as well. The video was quite informative.The More

Everything went smooth with my experience. My service advisor Carol Was good about communicating the situation with the timeframe to get the work done. Very satisfied My service advisor Carol Was good about communicating the situation with the timeframe to get the work done. Very satisfied More

Timely service and a great experience at the service counter. After the service was done my vehicle was delivered back to my job. counter. After the service was done my vehicle was delivered back to my job. More