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AutoNation Ford Panama City

Panama City, FL

4.4
1,157 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,157 reviews

December 15, 2021

Ridiculous method of customer service. No real answers to a real problem. Glad I had other options. Horrible culture at this dealership. No one really cares and it reflects the owner disposition. More

by Wjennl5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor , Patricia Zaykowski
Dec 17, 2021 -

AutoNation Ford Panama City responded

Thank you very much for sharing these comments, Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (850) 253-7000 to discuss what we can do to help.

December 15, 2021

Worst. They put my family's life at risk. They need new employee's who care. We took our truck in November 10th. They said the motor blew up. We had to pay for a new motor. We got it back Friday 12-10-21 a More

by Cheryl Sayre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor, James
December 14, 2021

Top notch service fast and efficient. I will get all of my service work done there. More

by jessieebey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Dec 15, 2021 -

AutoNation Ford Panama City responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 14, 2021

The check out was fast and correct. Nice people and the car was fixed correctly. More

by dcoatley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 15, 2021 -

AutoNation Ford Panama City responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 13, 2021

Went in for oil change! Oil leaking, found it was over filled! Went back to fix it said it was a washer on oil pan! But did explain why the oil was over filled! Called left message waiting on phone call More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 16, 2021 -

AutoNation Ford Panama City responded

Hi Fran, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Dec 16, 2021 -

Fran responded

I have left 4 messages 3 to service manager, 1 to assistant manager and haven’t heard back from no one!! Poor customer service!

December 12, 2021

a great place to take your vehicle. Fast service. Very nice and helpful service staff. More

by janetleegillis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Safe travels!

December 11, 2021

They were nice and had taken care of the issues with my vehicle and topped off the washer fluid More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David ward
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2021

Excellent sales process from beginning to end, vehicle was ready to go when arrived at lot. More

by Vince.Samillano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk. Safe travels!

December 09, 2021

Best service!Friendly and positive JESSE NORTON!it's a Best service! Friendly and positive JESSE NORTON! it's a pleasure to do business with you, thank you! More

by Oksana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE NORTON
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 09, 2021

Very efficient, they completed the service in a timely matter. Very reasonable cost and prompt updates. More

by Jhalseymcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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