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AutoNation Ford Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.4
1,157 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,157 reviews

January 24, 2022

Evan with the long wait time for an appointment the work on my truck was done in a quick and timely manner. Charles was present to work with. More

by nolespcfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Zaykowski
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Jan 27, 2022 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for leaving us this response!

January 22, 2022

Everyone at auto action Ford Panama City eas great to work with in and out with a new Vehicle in less than four hours More

by Catwelch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 25, 2022 -

AutoNation Ford Panama City responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

January 22, 2022

Very knowledgeable took the time to discuss what the problem was and what happens prior when the electrical system alternator and battery fails at the same time and the impact is has on the vehicle. Th More

by gsmo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t remember his name sorry.
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Jan 25, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 21, 2022

Our salesman Jackson did a good job and found the vehicle we wanted and made it easy More

by boatmanretired
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Niolet, Brad Bonewit, Patricia Zaykowski, Mark McDonald
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Jan 25, 2022 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Panama City

January 20, 2022

We had James and he was very helpful, It was great talking to him. It's great to know that if we have trouble with our vehicle we can bring it there. Thanks again. More

by Traci1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 25, 2022 -

AutoNation Ford Panama City responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2022

Not an honest service department. The culture is not Not an honest service department. The culture is not customer friendly. Service writers not friendly More

by Thabo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
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Jan 25, 2022 -

AutoNation Ford Panama City responded

Hi Thabo, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one. We hope to hear from you. Take care!

January 18, 2022

Jeff was very friendly and kept me informed on the status of my vehicle. I called all the time since November and my car was delivered January. Well worth the wait I love my new Explorer More

by Anne315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Semmes
Report | Print
Jan 22, 2022 -

AutoNation Ford Panama City responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2022

Took some time for someone to even acknowledge you when you came in. Finally was able to speak to James who was very nice and helped. More

by Tony C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept James
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Jan 22, 2022 -

AutoNation Ford Panama City responded

Hello Tony, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2022

Jesse, and David Ward of the Service Department do a fantastic job for the customers of Panama City, Florida Auto Natoin Ford. More

by dajoarn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Jan 22, 2022 -

AutoNation Ford Panama City responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2022

Everything went as planned. The wait was not long and the staff is super friendly. Thanks More

by Mfogle65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Jan 20, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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