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AutoNation Ford Panama City

Panama City, FL

4.4
1,157 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,157 reviews

February 17, 2022

Wait times are outrageous, customer service was nice but other than that it was nice More

by Dylanglass1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Feb 18, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2022

Very professional and helpful staff. Thomas Spencer was excellent to work with. Ty Sweet was a pleasure to work with also. More

by R.mackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Spencer, Ty Sweet
Feb 17, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 16, 2022

My husband and I had a very good experience with Jackson and Charlie - both are super knowledgeable and professional and great guys to work with! We have nothing but good things to say about our new Bronco More

by kellyjbernhardt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Niolet and Charlie (from finance)
Feb 17, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 15, 2022

Prior to Covid-19 and the Feds shutting most things down and paying people to not working this WAS a fine dealership for servicing your vehicle. Now ... My truck sat there for a month and didn't even get ho More

by stemurr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 17, 2022 -

AutoNation Ford Panama City responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Stemurr1. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Feb 17, 2022 -

stemurr1 responded

Like I said, I was without my vehicle for a month, A MONTH. How well can you operate with only an RV to drive to get groceries, appointments, etc. TOTALLY Crap that you sat on my vehicle for a month and didn't touch it. Safety has nothing to do with it, this is pure neglect.

February 15, 2022

AutoNation Ford Panama City has awesome customer service. I showed up a day early (my mistake) for my appointment (F-250) and Victor Reynosa (My service advisor) worked me right in and their team did an a More

by jhollidayconstruction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
Feb 17, 2022 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

February 15, 2022

This is our sixth Ford vehicle that we bought from this dealership in the past nine years. Very pleased with our saleslady, she stayed in touch we me letting me know when a vehicle arrive at the dealership More

by christian.klinck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Gussier
Feb 17, 2022 -

AutoNation Ford Panama City responded

Hi Christian, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 14, 2022

The dealership is very customer oriented. The staff is very accommodating, and efficient. I'm especially impressed with David Ward and his attentiveness to my needs. David is a tremendou More

by lquickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
Feb 16, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! If you need more help, our team is available to talk -- safe travels!

February 14, 2022

This is the 2nd truck that we have ordered in the last 2 years. Very happy that I can keep my business local. Very pleased with our salesman, he stayed in touch with us in regards to the Ford F450. I highly More

by Pam Tate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Everhart
Feb 16, 2022 -

AutoNation Ford Panama City responded

Hi Pam, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Panama City. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 14, 2022

We recommend you to ask for Mark Schimmer (awesome) and not Mike (not completely honest). Mark was incredible and probably out of the many many auto's was the most upfront and honest people I have ever dea More

by robertjrussell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Feb 16, 2022 -

AutoNation Ford Panama City responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2022

Didn’t change my filter with the transmission fluid. Claimed I didn’t ask for it. More

by Nimrodtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Feb 16, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you. Take care!

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