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AutoNation Ford Panama City

Panama City, FL

4.4
1,157 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,157 reviews

March 11, 2022

Excellent trade in and new car buying experience. Was treated more than fairly, and the sales and service team went above and beyond my expectations. Highly recommend AutoNation Ford in Panama City! More

by Jesse A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve M, Dalton Y
Mar 12, 2022 -

AutoNation Ford Panama City responded

Hello Jesse, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Panama City and we hope to be of service again in the future.

March 11, 2022

James was very thorough with helping me and getting me in and out. He knew I had an appointment. I will make sure when I come in next time that he will be there. More

by almandw2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 14, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 11, 2022

Was awesome this is my second car with them Roger was awesome and very helpful More

by Naomi.daniels2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 14, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 10, 2022

I maid an appointment for a air bag recall 3 week earlier . I get there and thay have NO parts . That have my VIN you would think the parts would be there. What a waste of my time. I don't have a clue when More

by Nye1gh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Bonewit
Mar 12, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you.

March 10, 2022

I have 2 Ford vehicles that I purchased here and that I am having serviced at this dealership. I trust their work and I like their attention to detail. I would not bring my cars to any other place for serv More

by Johnboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 11, 2022 -

AutoNation Ford Panama City responded

Hi Johnboy, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 10, 2022

Customer service in the service department has greatly improved. The addition of Kenny in the department was a good choice in customer relations area. More

by lcnorton216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Bankhead
Mar 12, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2022

As always the service performed was excellent and done in a timely manner. My Service Writer, David Ward is the best in this dealership. More

by steve.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
Mar 11, 2022 -

AutoNation Ford Panama City responded

Hi Steve, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Panama City. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 09, 2022

Great customer service very friendly, helpful and very professional.It was my first time doing a oil change here and my experience was great 😊. James you the man . More

by Latoya Foster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 11, 2022 -

AutoNation Ford Panama City responded

Hi Latoya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 08, 2022

Rep was nice. I was very happy with the service I received from Panama City Ford. More

by Al.Hudgins 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Brad Bonewit, Mark McDonald
Mar 11, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

March 08, 2022

The Gentleman I worked with at the Service desk was James, He was Fabulous. Cost of Service was high, but was fully explained. More

by BLandrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Mar 11, 2022 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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