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AutoNation Ford Panama City
Panama City, FL
1,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,157 reviews
March 24, 2022
Updating my review of my previous post of 20 Mar 2022 and the experience at the Ford Auto Nation in Panama City, FL. I had a meeting with the General Manager today and discussed the issues regarding the las the experience at the Ford Auto Nation in Panama City, FL. I had a meeting with the General Manager today and discussed the issues regarding the last month. They have created a new build for my vehicle and will be ordering it, but the wait could be 6 months maybe longer. However, they adjusted the price to make things right. I appreciate this and hope to look past the bad experience and do future business with this company. Jackson the sales representative is a great person to work with including Chris and Andrew the sales managers. I am currently satisfied of where were at on all of this but will update if needed when vehicle arrives. I also, appreciate the General Manager Steven Martin taking the time to hear and resolve these issues and concerns. More
by josephvaughan1986
Employees Worked With
Steven Martin, Chris, Andrew, Jackson
March 24, 2022
My truck was there on 2 occasions, one for 3weeks and one for 4weeks, they made no repair on my truck. I like the people at the dealer. But my truck has same problem as when I took it there. The problem one for 4weeks, they made no repair on my truck. I like the people at the dealer. But my truck has same problem as when I took it there. The problem is evident and easy to to diagnose . At this point, myself being ASE certified I will make my own repair More
by Terrytolin
Employees Worked With
David Ward
March 24, 2022
Best customer service I have ever experienced at a dealership. They went above and beyond to to make my purchase fast and easy. Highly recommended! dealership. They went above and beyond to to make my purchase fast and easy. Highly recommended! More
by jronzo99
Employees Worked With
Brittney Gussler
March 24, 2022
AutoNation Panama City’s employees are polite. Attentive, and knowledgeable. The experience of buying our car was seamless from the first sales contact until we signed the final papers! Attentive, and knowledgeable. The experience of buying our car was seamless from the first sales contact until we signed the final papers! More
by Jody
Employees Worked With
Brittany Gussler
March 24, 2022
This is the 3rd vehicle I have bought from AutoNation Ford and they have always treated us great. We always have our vehicles serviced there as well. Ford and they have always treated us great. We always have our vehicles serviced there as well. More
by cosborne19
Employees Worked With
Jessie Ebey
March 23, 2022
Had an appointment for 9:30 on Saturday 19 March. My vehicle in the service area for 1 hour and 45 minutes.when I asked the service writer why it had not moved. He stated he only had 2 technicians fo My vehicle in the service area for 1 hour and 45 minutes.when I asked the service writer why it had not moved. He stated he only had 2 technicians for oil changes and that even though I had an appointment it was usually on a first cone basis. Which there was at 3 vehicles that had come in after mine that had left the area and was completed. When the service manager got involved my vehicle was completed within 5 minutes. I feel this is a terrible way to do business. And even though I still have an prepaid oil change my vehicle will not be brought back here for it. More
by olierochefort
Employees Worked With
Do not know any of these people
March 23, 2022
I am very pleased with my recent dealings at Autonation in Panama City, FL. Sam Palmer treated my wife and I with the utmost professionalism. He is an excellent salesman and made our experience of purchasi in Panama City, FL. Sam Palmer treated my wife and I with the utmost professionalism. He is an excellent salesman and made our experience of purchasing our 2022 Ford Maverick the best that we have both experienced. More
by Ker5159
Employees Worked With
Will Landells
March 23, 2022
Great sales team and vehicle delivery. The only issue was they put a new tag on when I had given them a tag to transfer. Great experience otherwise! The only issue was they put a new tag on when I had given them a tag to transfer. Great experience otherwise! More
by Ccrellis
Employees Worked With
Ty Sweet
March 21, 2022
Very prompt response upon arrival and a clear description of the work that was requested to be performed. Pleasant waiting area. Very professional service of the work that was requested to be performed. Pleasant waiting area. Very professional service More
by Cws
Employees Worked With
John
