AutoNation Ford Panama City

Customer service was horrible. Service techs did not greet or even acknowledge me waiting to drop my vehicle off to receive service. Don’t really seem to value their customers. Not Service techs did not greet or even acknowledge me waiting to drop my vehicle off to receive service. Don’t really seem to value their customers. Not to mention having a 3+ month wait on majority of services with the exception of oil changes. More

Top notch service from the start. I’m on the road a lot and often have to get service done fast in a new location each time. AN Ford Panama City was able to get my truck in despite a I’m on the road a lot and often have to get service done fast in a new location each time. AN Ford Panama City was able to get my truck in despite a heavily booked schedule. If I need service again in Panama City I know where to go. More

We were very well treated and felt that Leigh truly cared about our experience. She was helpful, courteous, friendly and knowledgeable. She followed through on everything from phone calls to update us on our about our experience. She was helpful, courteous, friendly and knowledgeable. She followed through on everything from phone calls to update us on our vehicle's arrival to making sure it was ready when promised to coordinating our liaison with others on the team. This was the second time in two years that we had worked with her in buying and trading in a vehicle and we would be pleased to work with her again! She is truly an asset to the dealership. More

James was courteous, knowledgeable, and listened to our request. In addition, he was sure to explain all the tasks that were needed and were going to be performed. James has definitely set the example. request. In addition, he was sure to explain all the tasks that were needed and were going to be performed. James has definitely set the example. More

David Ward was excellent to work with as always. The quality of work was also excellent. The quality of work was also excellent. More

James at the Panama City Florida Ford Auto Nation took care of all of my needs. He does a great job anytime we at Bill Cramer Chevrolet bring a vehicle over for work. Thank you so much James! care of all of my needs. He does a great job anytime we at Bill Cramer Chevrolet bring a vehicle over for work. Thank you so much James! More

I took my vehicle into AutoNation Ford for a Ford recall. I experienced professional, timely service and was very pleased with the experience. The job was completed earlier than expected and James Maddox (se I experienced professional, timely service and was very pleased with the experience. The job was completed earlier than expected and James Maddox (service rep @ Auto Nation) kept us informed on vehicle status. More

Jackson Niolet was great to work with. He understood my requirements and helped me find a truck that would meet my needs. Marshall the used lot sales manager was pushy. Kept telling me He understood my requirements and helped me find a truck that would meet my needs. Marshall the used lot sales manager was pushy. Kept telling me somebody from Tallahassee was interested in the truck. I did not appreciate how he treated me. I'm only giving 5 stars because of Jackson Niolet and Will the finance department guy. More

John in service dept. did an awesome job. Very professional, called when job was completed on time. did an awesome job. Very professional, called when job was completed on time. More

David provided excellent help , communicated very well in what to expect due to my recall and helped me get it fixed and back in a timely manner….only took two weeks compared to Crestview which had me 5 mont what to expect due to my recall and helped me get it fixed and back in a timely manner….only took two weeks compared to Crestview which had me 5 months out just to look at it and get it diagnosed More