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AutoNation Ford Panama City

Panama City, FL

4.5
1,173 Reviews
As one of the largest Ford dealerships in northwest Florida, AutoNation Ford Panama City can cater to all of your vehicular needs. Our showroom is located in Panama City, just off of 15th St and Wood Ave. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Panama City is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Panama City looks forward to your visit!
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730 W 15th St.

Panama City, FL

32401

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Showing 1,173 reviews

August 09, 2021

Scheduled routine service online, however the service department (Courtney) was able to improve upon time/dates, therefore saving our company money/downtime for our techs. She is an awesome asset to the More

by jeff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 09, 2021

John always gets the job done. He goes out of his way to ensure things are right. More

by Michellecarroll23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Miola
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Had a recall done also oil service Brakes checked found damaged rotors..Ronnie took care of that since i only put 2000 miles on it More

by William Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Service Dept
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2021

I purchased a used truck from Auto Nation Ford Panama City Fl. overall the experience was Good, but I bought the truck before it was detailed and serviced and when I was scheduled to pick it up the issue More

by david-benner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2021

Always have had great service and will continue to bring our truck to this dealership for service. More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Aug 06, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 05, 2021

Was in and out in the time they said. Had to come back after ordering parts they didn't have. All in all, completely satisfied! More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Aug 06, 2021 -

AutoNation Ford Panama City responded

Hi Elizabeth, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2021

On time service, efficient staff, reasonable price. Good experience all around. Don’t need to say anything else, the above should tell you everything you need to know. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
Aug 06, 2021 -

AutoNation Ford Panama City responded

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

AutoNation does quality work and has maintained my trucks for 13 years. I can depend on it being done right. I trust David Ward and follow his recomendations More

by dick edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
Aug 20, 2021 -

AutoNation Ford Panama City responded

Hello Dick, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Panama City! We always strive to provide personable and excellent customer service. Thank you again for the review!

Aug 20, 2021 -

dick edwards responded

It is fine to pass my comments on to David Ward and the staff at Autonation Ford. Also prayers for Allison Ward for her healing from cancer. Also the outdoor greeter, DeWayne, is a great asset, always pleasant, smiling and friendly.

August 02, 2021

Scheduled an appointment for recall by Ford. What was supposed to be a half day repair it took 3 hours short of 2 days. Why an appointment if you cannot do the work when scheduled? More

by 9thhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service technician was Sean
Aug 20, 2021 -

AutoNation Ford Panama City responded

Hello, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (850) 253-7000 to speak to our manager directly.

August 02, 2021

Raymond Irwin. I give him 10 stars. Very professional. And love helping coustomers. I was having problems with my tire on my ford escape. No one else took there time to find the problem. But Raymond did. More

by archierexxy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Irwin
Aug 20, 2021 -

AutoNation Ford Panama City responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

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