AutoNation Ford Panama City

Very professional. All questions were satisfied.staff was very supportive. Review doesn’t mean much if you’re going to mandate word numbers. Need to change format. very supportive. Review doesn’t mean much if you’re going to mandate word numbers. Need to change format. More

Great service, fast and professional! As usual I came in without an appointment and they were able to fit me in for the oil change and tire rotation without an appointment and they were able to fit me in for the oil change and tire rotation More

Normally I loathe the thought of going to this dealership, however it is the only one in about 100 miles from me so I am limited on choices. The only reason I go to this dealership is for warranty dealership, however it is the only one in about 100 miles from me so I am limited on choices. The only reason I go to this dealership is for warranty work, anything else I go ANYWHERE else. I've had multiple bad experiences here. For example, once before I showed up for a scheduled oil change, but apparently the scheduling people are not co-located with the dealership so there is no coordination with the service writers so I was denied an oil change and told to wait 3 weeks. This, was after I stood patiently to be helped for 5+ minutes while people typed on their computers and stared at me. Another time I went in for a PCM flash for updated codes on my transmission and they didn't have the proper codes, but the guy said come back in 2 weeks, that they will have them and I don't need an appointment, it only takes a few minutes. Month later, I stop in, and am told that I need an appointment, after I relay what I was told, they say just to drop it off in the AM one day and leave it for the day and they will get to it. So, needless to say my experiences with Autonation have been painful. The reason I gave it 3 stars was because this last time I went about 3 days ago, they totally took care of me. I actually pulled the Asst Service Mngt aside and told him pretty much what I wrote here and he said they are working on it, so I am hopeful that they can turn things around here. The only reason I sayd "Yes" I would recommend this dealership is because its a lack of options being the only one in the area. More

My experience with Auto Nation in Panama City and the salespersons, Mark Schimmer and Jackson Niolet, was excellent. They answered my numerous questions, responded quickly, and were very knowledgeable a salespersons, Mark Schimmer and Jackson Niolet, was excellent. They answered my numerous questions, responded quickly, and were very knowledgeable about the entire buying and trade-in process. I will definitely go back to see them for any future automobile needs. I highly recommend anyone who needs a vehicle go see them. More

Wonderful maintenance service!Wesley was VERY helpful Wonderful maintenance service! Wesley was VERY helpful and Service was completed during the timeframe given. My husband and I will be going back r Wonderful maintenance service! Wesley was VERY helpful and Service was completed during the timeframe given. My husband and I will be going back regularly for our car maintenance. More

Recall repairs and follow up excellent. David was cordial and thorough. I did have to personally visit to expedite my repairs. The communication on the ordering of parts and letting me know was only after I and thorough. I did have to personally visit to expedite my repairs. The communication on the ordering of parts and letting me know was only after I initiated. I’m happy to have it completed. More

It was such a pleasure working with Natasha and Charlie. Working with Natasha was such a great experience. She made the whole buying process enjoyable. Of course Charlie was outstanding. I recommend AutoN Working with Natasha was such a great experience. She made the whole buying process enjoyable. Of course Charlie was outstanding. I recommend AutoNation Ford Panama City. More

Service department was helpful, prompt and courteous. Dealership was clean and people respected distance with COVID. Thank you. Dealership was clean and people respected distance with COVID. Thank you. More

Really appreciated the quick responsiveness to a tire problem I had. The Service Rep was very friendly and very nice about handling the the issue. I was in and out in about an hour. I’ve been coming t problem I had. The Service Rep was very friendly and very nice about handling the the issue. I was in and out in about an hour. I’ve been coming to AutoNation Ford for over 15 years receiving great service….service that I can trust. I won’t go anywhere else for service on my Ford Explorer! Steve Robinson More

I LOVE my new Expedition! Jeff and Charlie were great to work with and they made the deal fast and easy! I would recommend anyone go to this dealership to get their vehicle. work with and they made the deal fast and easy! I would recommend anyone go to this dealership to get their vehicle. More