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AutoNation Ford Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.4
1,180 Reviews
As one of the largest Ford dealerships in northwest Florida, AutoNation Ford Panama City can cater to all of your vehicular needs. Our showroom is located in Panama City, just off of 15th St and Wood Ave. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Panama City is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Panama City looks forward to your visit!
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730 W 15th St.

Panama City, FL

32401

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Showing 1,180 reviews

September 20, 2021

We had a church van/bus repaired.Our service rep Victor We had a church van/bus repaired. Our service rep Victor was very helpful and prompt with letting us the the status. More

by pastorckent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
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Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2021

Called for a appointment for a oil change and brought my truck in on the time and day for it . More

by Mark Pittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
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Sep 20, 2021 -

Mark Pittman responded

Quick Service friendly staff . Wish I was told about the 225.00 oil change special where u get 5 oil changes and other stuff but he thought it was over . There was a sign showing it and I could have saved

September 19, 2021

Went in for oil change found out needed back brakes. Spent half day there but guys were great More

by lrfellers13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't trmemeber
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September 16, 2021

Brought my truck in to have a leaking windshield fixed a few days ago. Paid to have you fix it. It rained today and it still leaks. More

by Captkidd54
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean
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Sep 16, 2021 -

Captkidd54 responded

Brought my truck in to have a leaking windshield fixed a few days ago. Paid to have you fix it. It rained today and it still leaks.

September 16, 2021

Great customer service from my sale rep. He meet my expectations and also the financial rep also did a great job. More

by Dan_scott87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Thomas
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Sep 16, 2021 -

Dan_scott87 responded

Thanks for your helps guys

September 16, 2021

I trust David Ward to take care of all my maintenance on my Truck. David is very professional and follows up to make sure I'm satisficed with any work done on my Truck More

by dick edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
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Sep 23, 2021 -

AutoNation Ford Panama City responded

Hi Dick, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Panama City! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 14, 2021

Dropped off on Friday and had the truck back on Friday afternoon. They listened to my concwrn of getting it back the same day, as it is my only vehicle. More

by chasroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
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Sep 17, 2021 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 11, 2021

Terrible was overcharged 300.00 then a/c didn’t work very rude and unprofessional to say the least never again Sean and the service manager and blond fat guy gagged up on me and had to bring truck right bac More

by Gagescages
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean and some blonde fat short guy absolutely the worst , Brad Bonewit, Patricia Zaykowski, Mark McDonald
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Sep 14, 2021 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000 -- we hope to hear from you soon.

September 11, 2021

Although I had some work delay issues to the tune of a 3 and half weeks wait I must say that the Service Writer Sean Erhard straightened it out and got my trucked fixed, I guess persistency during these tim More

by Lowryjoe2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Erhard
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Sep 14, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 11, 2021

This last visit was a whole lot better . I was treated better and the work was done quicker. Vast improvement over. the previous time.thanks More

by ssarge9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Sep 14, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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