AutoNation Ford Panama City

Great job! Was a very good experience. Everyone was helpful and attentive. Thank you all very much. Price was reasonable and work was done professionally. helpful and attentive. Thank you all very much. Price was reasonable and work was done professionally. More

Servive Dept, Wesley< was very accomodating ,courteous and everthing was done well and to a high standard. He showed me around the Ford waiting room and hospitality they provid ( which is great). And noti and everthing was done well and to a high standard. He showed me around the Ford waiting room and hospitality they provid ( which is great). And notified me promptlwhen the service was complete. Excellent service! More

Awesome dealership. Staff is friendly and very customer oriented. Service department is the best, I have been a repeat customer for years, highly recommend these guys. oriented. Service department is the best, I have been a repeat customer for years, highly recommend these guys. More

Clean waiting room, friendly staff. Did not have to wait upon arrival for service consultant, even though (inexplicably) my appointment was not on the register. Only downside is the pricing, which is expec upon arrival for service consultant, even though (inexplicably) my appointment was not on the register. Only downside is the pricing, which is expected for dealer service. More

John Meola is an awesome service manager. He had the battery in my truck replaced and me out the door within 30 minutes. He is a true asset to the Autonation Ford family. battery in my truck replaced and me out the door within 30 minutes. He is a true asset to the Autonation Ford family. More

Took the truck in for a misfire and the vehicle sat on the lot for a whole month without anyone looking into what was wrong with it. I called at least 5 times every day to try and get a hold of somebody t the lot for a whole month without anyone looking into what was wrong with it. I called at least 5 times every day to try and get a hold of somebody to update me on what was going on. No one in the service department answered the phone and the only way to get an update was to waste my time and go in person to talk to anyone. Nothing was resolved. I loved the truck and ended up selling it to them as I didn’t have the time to keep looking into what was wrong with the vehicle as I am no certified Ford tech as they should have been. More

Not helpful - gave 4 chances to correct the problem. Did exactly what was asked of me to try to correct the problem with still no outcome. exactly what was asked of me to try to correct the problem with still no outcome. More

The service was excellent. The dealership was spotless. Great attention to detail. The service engine light was on when I got ready to leave. Sean took the car back to the mechanic and got it reset quickly Great attention to detail. The service engine light was on when I got ready to leave. Sean took the car back to the mechanic and got it reset quickly. More

The recall service took 3 days because the tires were not in stock. A recall on tires should have tires in stock. I was not informed each day on progress on service. I needed transportation to pickup the in stock. A recall on tires should have tires in stock. I was not informed each day on progress on service. I needed transportation to pickup the truck and no one came to take me to Auto Nation. I had to call my brother to take me to pickup my truck. More

You have one individual working in the service department that is very rude individual that doesn't need to be working with the public. He was bad enough that one of the other service reps apologizing for hi that is very rude individual that doesn't need to be working with the public. He was bad enough that one of the other service reps apologizing for him More