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AutoNation Ford Panama City

Panama City, FL

4.4
1,157 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,157 reviews

September 16, 2021

Brought my truck in to have a leaking windshield fixed a few days ago. Paid to have you fix it. It rained today and it still leaks. More

by Captkidd54
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean
Sep 16, 2021 -

Captkidd54 responded

Brought my truck in to have a leaking windshield fixed a few days ago. Paid to have you fix it. It rained today and it still leaks.

September 16, 2021

Great customer service from my sale rep. He meet my expectations and also the financial rep also did a great job. More

by Dan_scott87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Thomas
Sep 16, 2021 -

Dan_scott87 responded

Thanks for your helps guys

September 16, 2021

I trust David Ward to take care of all my maintenance on my Truck. David is very professional and follows up to make sure I'm satisficed with any work done on my Truck More

by dick edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
Sep 23, 2021 -

AutoNation Ford Panama City responded

Hi Dick, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Panama City! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 14, 2021

Dropped off on Friday and had the truck back on Friday afternoon. They listened to my concwrn of getting it back the same day, as it is my only vehicle. More

by chasroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 17, 2021 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 11, 2021

Terrible was overcharged 300.00 then a/c didn’t work very rude and unprofessional to say the least never again Sean and the service manager and blond fat guy gagged up on me and had to bring truck right bac More

by Gagescages
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean and some blonde fat short guy absolutely the worst , Brad Bonewit, Patricia Zaykowski, Mark McDonald
Sep 14, 2021 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000 -- we hope to hear from you soon.

September 11, 2021

Although I had some work delay issues to the tune of a 3 and half weeks wait I must say that the Service Writer Sean Erhard straightened it out and got my trucked fixed, I guess persistency during these tim More

by Lowryjoe2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Erhard
Sep 14, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 11, 2021

This last visit was a whole lot better . I was treated better and the work was done quicker. Vast improvement over. the previous time.thanks More

by ssarge9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 14, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 10, 2021

They make appointments then do not call you all day when they havent even touched your vehicle. They dont call you when your parts have arrived. Very very very dissatisfied with Aurora nation ford of panama More

by Chenell
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cortney
Sep 14, 2021 -

AutoNation Ford Panama City responded

Hi Chenell, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (850) 253-7000. We hope to hear from you.

September 10, 2021

Great sales team and service, my husband and I always visit Autonation PC as they are our first option for buying cars. We have already leased and purchased cars a few times with them and it’s always a g More

by Juliana Oliveira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Ebey III
Sep 13, 2021 -

AutoNation Ford Panama City responded

Hi Juliana, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 09, 2021

I needed an oil change while on vacation and AutoNation Ford fit me in and I was out of there in a reasonable amount of time. More

by joegene2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Renosa
Sep 13, 2021 -

AutoNation Ford Panama City responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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