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AutoNation Ford Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.4
1,157 Reviews
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730 W 15th St.

Panama City, FL

32401

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Showing 1,157 reviews

September 28, 2021

This dealership has always provided excellent service. All the folks that I have ever dealt with have been very polite and helpful. More

by lwarren616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
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Sep 30, 2021 -

AutoNation Ford Panama City responded

Hi, thank you so much for your positive comments about AutoNation Ford Panama City! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2021

Service manager helped me with getting recall along with LOF- thank you! Service advisor communicated very well. More

by donnakeim2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not work with above people! , Brad Bonewit, Patricia Zaykowski, Mark McDonald
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Sep 30, 2021 -

AutoNation Ford Panama City responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

September 24, 2021

The service agent was pleasant and efficient. She kept us updated as to progress of maintenance work. More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only service agent.
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Sep 27, 2021 -

AutoNation Ford Panama City responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 24, 2021

The service department fixed my tire quickly. Very pleased with service. Thanks thanks thanks thanks! More

by Kimharmon879
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
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Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2021

I had a scheduled appointment for an oil change and tire rotation. This took 3 hours and the service writer was rude and seemed to be in Neverland! More

by phr2446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patricia Zaykowski
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Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (850) 253-7000 to speak to our manager directly.

September 22, 2021

Everyone was great, it was quick and easy process. I would definitely recommend. Mike and Torey did awesome More

by Zoenique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Tori
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Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Panama City. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 22, 2021

Great customer service, and friendly staff. They also always perform services quickly, and explain everything well. More

by daniellem820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
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Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 20, 2021

We had a church van/bus repaired.Our service rep Victor We had a church van/bus repaired. Our service rep Victor was very helpful and prompt with letting us the the status. More

by pastorckent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
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Sep 26, 2021 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2021

Called for a appointment for a oil change and brought my truck in on the time and day for it . More

by Mark Pittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
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Sep 20, 2021 -

Mark Pittman responded

Quick Service friendly staff . Wish I was told about the 225.00 oil change special where u get 5 oil changes and other stuff but he thought it was over . There was a sign showing it and I could have saved

September 19, 2021

Went in for oil change found out needed back brakes. Spent half day there but guys were great More

by lrfellers13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't trmemeber
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